Product support for AXIS Q1931-E PT Mount Thermal Network Camera

!
Discontinued product.
Support expires 2021-04-30.
After this date, please see the product documentation and support pages for self-help resources.
note
Please note that products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. Please stay updated on warranty coverage when buying products after their final order date by consulting the Axis 5-year limited hardware policy.
Recommended replacements:
AXIS Q1941-E PT Mount
For full specifications, check the recommended replacement product datasheet by using the link(s) above.
Firmware
AXIS Q1931-E PT Mount 7 mm 8.3 fps
AXIS Q1931-E PT Mount 7 mm 30 fps
AXIS Q1931-E PT Mount 60 mm 30 fps
AXIS Q1931-E PT Mount 13 mm 8.3 fps
AXIS Q1931-E PT Mount 35 mm 8.3 fps
AXIS Q1931-E PT Mount 13 mm 30 fps
AXIS Q1931-E PT Mount 60 mm 8.3 fps
AXIS Q1931-E PT Mount 35 mm 30 fps
Older firmware versions
for AXIS Q1931-E PT Mount Thermal Network Cameranote
We don't support these firmware versions anymore. They may have known bugs and security vulnerabilities that we have corrected in later versions. We recommend that you use the supported firmware.
AXIS Q1931-E PT Mount 7 mm 8.3 fps
- Version 6.50.5.2Release notes Third party software licenses Download">Download - Integrity checksum: bcc8a13de6a3e1e797e3ee1c63ff9d899482e815f607194db1f12a8629c97948 Download
- Version 6.50.5.1Release notes Third party software licenses Download">Download - Integrity checksum: 4742a7b02872f5658e99173453b96f5568fcb48cc9fc9e057c35f2839790955d Download
- Version 6.50.5Release notes Third party software licenses Download">Download - Integrity checksum: 7333aad721f2500fd68220c4d5c644b7f2640bb88db91ea098dce57f6f1e7c4c Download
- Version 6.50.4.2Release notes Third party software licenses Download">Download - Integrity checksum: e8bd14aed583fbeba91102a903f53ded1bb93a9a5c09f483c1509473815bfc86 Download
- Version 6.50.4.1Release notes Third party software licenses Download">Download - Integrity checksum: 094eee4c6927f2a5a4f88c3248cd468aa4c8aaa7405c00d7dbef4cbf6e667087 Download
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- Version 6.50.3.1Release notes Third party software licenses Download">Download - Integrity checksum: 74fb643d9da37fc53209ba6448e29a1d4371e680ddbb9f4b68f8bf9015e8a6e5 Download
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- Version 6.50.2.2Release notes Third party software licenses Download">Download - Integrity checksum: cc7a14e5b3df11b42c3fd96dee8a5dafad05c76a3674c3bbfe14ca06369f474e Download
- Version 6.50.2.1Release notes Third party software licenses Download">Download - Integrity checksum: 0b08c9c973527fb54e44b6296b40a8597120b68dd1239e12238ba97404b3f5a7 Download
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AXIS Q1931-E PT Mount 7 mm 30 fps
- Version 6.50.5.2Release notes Third party software licenses Download">Download - Integrity checksum: bcc8a13de6a3e1e797e3ee1c63ff9d899482e815f607194db1f12a8629c97948 Download
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- Version 6.50.4.2Release notes Third party software licenses Download">Download - Integrity checksum: e8bd14aed583fbeba91102a903f53ded1bb93a9a5c09f483c1509473815bfc86 Download
- Version 6.50.4.1Release notes Third party software licenses Download">Download - Integrity checksum: 094eee4c6927f2a5a4f88c3248cd468aa4c8aaa7405c00d7dbef4cbf6e667087 Download
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- Version 6.50.1.3Release notes Third party software licenses Download">Download - Integrity checksum: b64b555e02ca9b7a29e80de5a2741a507a2fe846c2ad8fa8c2dc472bf75f0973 Download
- Version 6.50.1.2Release notes Third party software licenses Download">Download - Integrity checksum: 856e3f74c074d5c271625d6783fdba2a7db31f5847763143accea45ca3b24c70 Download
- Version 6.50.1Release notes Third party software licenses Download">Download - Integrity checksum: f5af520579a80116f1cae2ac45427c6284d9c4d70b6ee9799fa06ef8ce331818 Download
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- Version 5.55.4Release notes Third party software licenses Download">Download - Integrity checksum: e8fd3c10e11a5770c846ca1927c1856f14ae88c26a8a3b273fa5459ef04ab510 Download
AXIS Q1931-E PT Mount 60 mm 30 fps
- Version 6.50.5.2Release notes Third party software licenses Download">Download - Integrity checksum: bcc8a13de6a3e1e797e3ee1c63ff9d899482e815f607194db1f12a8629c97948 Download
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- Version 6.50.4.1Release notes Third party software licenses Download">Download - Integrity checksum: 094eee4c6927f2a5a4f88c3248cd468aa4c8aaa7405c00d7dbef4cbf6e667087 Download
- Version 6.50.4Release notes Third party software licenses Download">Download - Integrity checksum: 76ab59117759812749c0cc39a1a95885bebb30b23af70a49da1a05b04de6ab07 Download
- Version 6.50.3.1Release notes Third party software licenses Download">Download - Integrity checksum: 74fb643d9da37fc53209ba6448e29a1d4371e680ddbb9f4b68f8bf9015e8a6e5 Download
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AXIS Q1931-E PT Mount 13 mm 8.3 fps
- Version 6.50.5.2Release notes Third party software licenses Download">Download - Integrity checksum: bcc8a13de6a3e1e797e3ee1c63ff9d899482e815f607194db1f12a8629c97948 Download
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AXIS Q1931-E PT Mount 35 mm 8.3 fps
- Version 6.50.5.2Release notes Third party software licenses Download">Download - Integrity checksum: bcc8a13de6a3e1e797e3ee1c63ff9d899482e815f607194db1f12a8629c97948 Download
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AXIS Q1931-E PT Mount 13 mm 30 fps
- Version 6.50.5.2Release notes Third party software licenses Download">Download - Integrity checksum: bcc8a13de6a3e1e797e3ee1c63ff9d899482e815f607194db1f12a8629c97948 Download
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AXIS Q1931-E PT Mount 60 mm 8.3 fps
- Version 6.50.5.2Release notes Third party software licenses Download">Download - Integrity checksum: bcc8a13de6a3e1e797e3ee1c63ff9d899482e815f607194db1f12a8629c97948 Download
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AXIS Q1931-E PT Mount 35 mm 30 fps
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Documentation
User manual
-
AXIS Q1931-E PT Mount Thermal Network Camera - User manual (Online format)
Manuals
Product comparison tables
- Product Comparison Tables - Q1 2021 3.7 MB EnglishDownload
Declaration & statement
White papers
- Thermal network cameras - Performance considerations for video analytics 954.7 KB EnglishDownload
Technical specifications
Models: AXIS Q1931-E PT Mount 7 mm 8.3 fps / AXIS Q1931-E PT Mount 7 mm 30 fps / AXIS Q1931-E PT Mount 13 mm 8.3 fps / AXIS Q1931-E PT Mount 13 mm 30 fps / AXIS Q1931-E PT Mount 35 mm 8.3 fps / AXIS Q1931-E PT Mount 35 mm 30 fps / AXIS Q1931-E PT Mount 60 mm 8.3 fps / AXIS Q1931-E PT Mount 60 mm 30 fps
Camera
Image sensor | – |
Thermal sensitivity (NETD) | <70 mK |
Thermal sensor resolution | 384x288 |
Video
Max video resolution | 768x576 |
Max frames per second * | 8.3 / 30 / 30 / 8.3 |
Electronic image stabilization | – |
Multiple color palettes | Yes |
Lens
Focal length * | 7 / 13 / 35 / 60 mm |
Horizontal field of view * | 55 / 28 / 10.7 / 6.2 ° |
Vertical field of view | - ° |
Compression
Zipstream | – |
H.264 | Baseline, Main |
Motion JPEG | Yes |
Audio
Audio Support | – |
System Integration
Audio detection | – |
Active tampering | – |
Alarm inputs/outputs | – |
Serial connectors | Yes |
Video motion detection | Yes |
Network
PoE Class | 3 |
Security
Signed firmware | – |
General
Local storage (memory card slot) | Yes |
Operating temperature | -40 to 60 °C |
Outdoor Ready | Yes |
IP rating | IP66 |
* Some technical specifications may vary depending on which hardware option you choose.
Accessories
Choose from a wide selection of optional and included accessories.
Cables & connectors

AXIS Connector A 2-pin 2.5 Straight, 10 pcs
Included with this product
AXIS Connector A 2-pin 5.08 Straight, 10 pcs
Included with this product
Cable Gland A M16, 5 pcs
Included with this product
AXIS Connector A 2-pin 2.5 Straight, 10 pcs
Included with this product
AXIS Connector A 2-pin 5.08 Straight, 10 pcs
Included with this product
Cable Gland A M16, 5 pcs
Included with this product
AXIS Connector A 2-pin 2.5 Straight, 10 pcs
Included with this product
AXIS Connector A 2-pin 5.08 Straight, 10 pcs
Included with this product
Cable Gland A M16, 5 pcs
Included with this product