Product support for AXIS Q1931-E PT Mount Thermal Network Camera

IP Camera AXIS Q1931-E has intelligent video, shock detection and thermal imaging for IP-Surveillance.
Axis 3-year warranty 3-year warranty
Axis 3-year warranty 3-year warranty
Product page Technical support
!

Discontinued product.

Support expires 2021-04-30.

After this date, please see the product documentation and support pages for self-help resources.
note Please note that products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. Please stay updated on warranty coverage when buying products after their final order date by consulting the Axis 5-year limited hardware policy.
Recommended replacements: AXIS Q1941-E PT Mount
For full specifications, check the recommended replacement product datasheet by using the link(s) above.

Firmware

AXIS Q1931-E PT Mount 7 mm 8.3 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: c60324fd680867495147eec1e9ce6881bb5458a81ecb230b790b5e2e358a070a Download
  • Version 5.75.1.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: b3ab7188bb7713999108c0733d4433f877ae3640c7ca18e3892aabf900ae2364 Download

AXIS Q1931-E PT Mount 7 mm 30 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: c60324fd680867495147eec1e9ce6881bb5458a81ecb230b790b5e2e358a070a Download
  • Version 5.75.1.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: b3ab7188bb7713999108c0733d4433f877ae3640c7ca18e3892aabf900ae2364 Download

AXIS Q1931-E PT Mount 60 mm 30 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: c60324fd680867495147eec1e9ce6881bb5458a81ecb230b790b5e2e358a070a Download
  • Version 5.75.1.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: b3ab7188bb7713999108c0733d4433f877ae3640c7ca18e3892aabf900ae2364 Download

AXIS Q1931-E PT Mount 13 mm 8.3 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: c60324fd680867495147eec1e9ce6881bb5458a81ecb230b790b5e2e358a070a Download
  • Version 5.75.1.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: b3ab7188bb7713999108c0733d4433f877ae3640c7ca18e3892aabf900ae2364 Download

AXIS Q1931-E PT Mount 35 mm 8.3 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: c60324fd680867495147eec1e9ce6881bb5458a81ecb230b790b5e2e358a070a Download
  • Version 5.75.1.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: b3ab7188bb7713999108c0733d4433f877ae3640c7ca18e3892aabf900ae2364 Download

AXIS Q1931-E PT Mount 13 mm 30 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: c60324fd680867495147eec1e9ce6881bb5458a81ecb230b790b5e2e358a070a Download
  • Version 5.75.1.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: b3ab7188bb7713999108c0733d4433f877ae3640c7ca18e3892aabf900ae2364 Download

AXIS Q1931-E PT Mount 60 mm 8.3 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: c60324fd680867495147eec1e9ce6881bb5458a81ecb230b790b5e2e358a070a Download
  • Version 5.75.1.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: b3ab7188bb7713999108c0733d4433f877ae3640c7ca18e3892aabf900ae2364 Download

AXIS Q1931-E PT Mount 35 mm 30 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: c60324fd680867495147eec1e9ce6881bb5458a81ecb230b790b5e2e358a070a Download
  • Version 5.75.1.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: b3ab7188bb7713999108c0733d4433f877ae3640c7ca18e3892aabf900ae2364 Download

Documentation

  • User manual

    • AXIS Q1931-E PT Mount Thermal Network Camera - User manual (Online format)
      Read manual

  • Manuals

    • AXIS Q1931-E PT Mount - User Manual 2.7 MB English
      Download
    • AXIS Q1931-E PT Mount/Q1932-E PT Mount - Installation Guide 9.1 MB English
      Download
    • How to assign an IP address and access your device 175.1 KB English
      Download

  • Product comparison tables

    • Product Comparison Tables - Q1 2021 3.7 MB English
      Download

  • Declaration & statement

    • AXIS Q1931-E PT Mount Thermal Network Camera – Declaration of Conformity 717.5 KB English
      Download
    • EOL Statement for AXIS Q1931-E and AXIS Q1931-E PT Mount Thermal Network Cameras 111.9 KB English
      Download
    • Export compliance information of Axis video products 473.4 KB English
      Download

  • White papers

    • Thermal network cameras - Performance considerations for video analytics 954.7 KB English
      Download

Technical specifications

Models: AXIS Q1931-E PT Mount 7 mm 8.3 fps / AXIS Q1931-E PT Mount 7 mm 30 fps / AXIS Q1931-E PT Mount 13 mm 8.3 fps / AXIS Q1931-E PT Mount 13 mm 30 fps / AXIS Q1931-E PT Mount 35 mm 8.3 fps / AXIS Q1931-E PT Mount 35 mm 30 fps / AXIS Q1931-E PT Mount 60 mm 8.3 fps / AXIS Q1931-E PT Mount 60 mm 30 fps

Camera

Image sensor –
Thermal sensitivity (NETD) <70 mK
Thermal sensor resolution 384x288

Video

Max video resolution 768x576
Max frames per second * 8.3 / 30 / 30 / 8.3
Electronic image stabilization –
Multiple color palettes Yes

Lens

Focal length * 7 / 13 / 35 / 60 mm
Horizontal field of view * 55 / 28 / 10.7 / 6.2 °
Vertical field of view - °

Compression

Zipstream –
H.264 Baseline, Main
Motion JPEG Yes

Audio

Audio Support –

System Integration

Audio detection –
Active tampering –
Alarm inputs/outputs –
Serial connectors Yes
Video motion detection Yes

Network

PoE Class 3

Security

Signed firmware –

General

Local storage (memory card slot) Yes
Operating temperature -40 to 60 °C
Outdoor Ready Yes
IP rating IP66
* Some technical specifications may vary depending on which hardware option you choose.

Accessories

Choose from a wide selection of optional and included accessories.
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Cables & connectors

AXIS Connector A 2-pin 2.5 Straight

AXIS Connector A 2-pin 2.5 Straight, 10 pcs

Included with this product
AXIS Connector A 2-pin 5.08 Straight

AXIS Connector A 2-pin 5.08 Straight, 10 pcs

Included with this product
Cable Gland A M16

Cable Gland A M16, 5 pcs

Included with this product
AXIS Connector A 2-pin 2.5 Straight

AXIS Connector A 2-pin 2.5 Straight, 10 pcs

Included with this product
AXIS Connector A 2-pin 5.08 Straight

AXIS Connector A 2-pin 5.08 Straight, 10 pcs

Included with this product
Cable Gland A M16

Cable Gland A M16, 5 pcs

Included with this product
AXIS Connector A 2-pin 2.5 Straight

AXIS Connector A 2-pin 2.5 Straight, 10 pcs

Included with this product
AXIS Connector A 2-pin 5.08 Straight

AXIS Connector A 2-pin 5.08 Straight, 10 pcs

Included with this product
Cable Gland A M16

Cable Gland A M16, 5 pcs

Included with this product
AXIS Connector A 2-pin 2.5 Straight

AXIS Connector A 2-pin 2.5 Straight, 10 pcs

Included with this product

Warranty

Axis 3-year warranty

For peace of mind

Our 3-year warranty delivers trouble-free ownership, and control over your costs. Read more about axis warranties