How to upgrade

Discontinued product range

Different upgrade methods can be used depending on the model, software version and type of memory your print server is equipped with (Flash memory or EPROM memory). Use the table below to find the recommended method for your product.

Product Software Version Recommended
Method
Alternative
Method
Print & Host-to-LAN Servers
AXIS 5900 6.31 or higher Internal Web pages ThinWizard, FTP, *
AXIS 5800+ Mobile 6.30 or higher Internal Web pages ThinWizard, FTP, *
AXIS 5810 6.30 or higher AXIS Wireless Upgrade Utility  *
AXIS 5400+ 6.20 or higher Internal Web pages ThinWizard, FTP, *
AXIS 5600+ 6.20 or higher Internal Web pages ThinWizard, FTP, *
AXIS 5500 6.40 or higher Internal Web pages ThinWizard, FTP
AXIS 5550 6.40 or higher Internal Web pages ThinWizard, FTP, *
AXIS OfficeBasic Parallel/USB all Internal Web pages FTP
AXIS OfficeBasic USB 6.40 or higher Internal Web pages FTP
AXIS OfficeBasic Parallel 6.43 or higher Internal Web pages FTP, *
AXIS 540+ 5.16 or higher FTP ThinWizard, *
AXIS 560 5.10 or higher FTP ThinWizard, *
AXIS 640/642 5.16 or higher FTP ThinWizard, *
AXIS 660 5.10 or higher FTP ThinWizard, *
AXIS 570 5.14 or higher FTP ThinWizard, *
AXIS 5670e 6.42 or higher Internal Web pages ThinWizard, FTP, *
AXIS 5570e 6.42 or higher Internal Web pages ThinWizard, FTP
AXIS 5470e 5.58 or higher FTP ThinWizard, *
AXIS 670e 5.58 FTP ThinWizard, *
 
Protocol Converters
AXIS 370 Cobra All versions Replace EPROM
AXIS 330 Cobra All versions Replace EPROM
AXIS AX-7 Cobra+ All versions Replace EPROM
AXIS AX-3 Cobra+ All versions Replace EPROM

OEM Partner Products
AXIS 1610 5.71 or higher AXIS NetPilot FTP
AXIS 1611 5.71 or higher FTP
AXIS 1620 6.11 or higher AXIS NetPilot FTP
AXIS 1650 All versions FTP
AXIS PrintPoint 140bjc All versions FTP AXIS NetPilot, *
AXIS PrintPoint 1440 All versions FTP AXIS NetPilot, *
       
*AXIS Flash Loading Kit
 
Methods used for discontinued products

Network

Internal Web pages
Upgrade your Axis server via the product’s internal web pages. See the user’s manual of your product for more information or refer to the help files.
FTP 
Use the File Transfer Protocol (FTP)
AXIS ThinWizard
Easy-to-use upgrade Wizard for upgrading AXIS Server firmware.
AXIS NetPilot
AXIS NetPilot (version 1.30 or higher) uses the IPX protocol (NetWare). An Upgrade Wizard will guide you through the necessary steps.

Cable

AXIS Flash Loading Kit
Upgrade through the parallel port. Use AXIS Flash Loading Kit part no: 0041-4 (special cable and a Centronics adapter) or part no: 15147 (special cable and power board). Contact your local reseller or distributor for further information. The kit can be ordered from your local reseller / distributor or from Axis.
Replace EPROM
The EPROM chip(s) must be physically replaced (authorized personnel only!).
If you have any questions, please contact your local reseller / distributor or Axis Technical support.