Upgrading AXIS Document Servers

Firmware upgrade can be done with:


FTP (File Transfer Protocol) is an Internet protocol for file transfer, and is used by the AXIS Document Servers for uploading new software as well as uploading and downloading the configuration file. 

This section provides the step-by-step procedure for upgrading the software of the AXIS Document Server. Before you perform this operation the AXIS Document Server should be properly installed and communication established via TCP/IP (as described in the User's Guide).

The steps below assume you use a command line version of an FTP client (as found in Windows 9x, NT, UNIX, etc.). Also FTP clients with a graphical user interface apply but the procedure might be slightly different then. And note that if you use a FTP client with graphical user interface, you MUST rename the binary file to "flash" before uploading. 

  1. Open a Command Prompt, unless you already have a command line window activated. 
  2. By use of the cd command change to the directory where you have stored the Flash file. E.g. cd c:\tmp 
  3. Enter ftp <Address>, where <Address> is the name or Internet/IP address of the AXIS Document Server. Press Return. 
  4. When User: is shown, enter the user and password for logging in to the AXIS Document Server. By default they are root and pass respectively. Press Return between each. Note that user and password might have been changed in the AXIS Document Server. 
  5. When ftp> or similar is shown enter the command bin and press Return to activate binary transfer of the file. 
  6. Then enter put <flash file> flash where <flash file> would typically be 7000.bin. Press Return to start uploading/upgrading of the software. This will take a while, so be patient (can take x minutes). The AXIS Document Server will indicate progress on the message display. 
  7. When the uploading is completed enter quit and press Return to leave the FTP client. 
  8. Exit the Command Prompt if needed. 
  9. The AXIS Document Server reboots automatically after upgrading. Verify proper communication via ping or any other means. 

A typical Flash loading sequence looks like this when using the FTP client under Windows 9x or NT. The unit has IP number in this example: 

Command Prompt 

Connected to
220 AXIS 7000 Document Server V2.10 Feb 16 2000 ready.
User ( (none)): root
331 User name ok, need password
Password: (not visible)
230 User logged in
ftp> bin
200 TYPE set to I.
ftp> put 7000.bin flash
200 Port command successful.
150 Opening data connection for FLASH (192,168,4,52,30,215) 
(0 bytes), (mode binary).
421-Transfer complete, flash programming finished OK.
Starting new software...
421 Reset, closing connection.
226 Transfer complete. 
2131492 bytes sent in 79.23 seconds (26.90 Kbytes/sec)
ftp> quit


Only one device can be upgraded at the time. Batch upgrades can be done by running a simple script. 

The 'put <file> flash' command will check that <file> is newer than your current software version. To override this check (i.e. if you want to downgrade to an earlier software version), use 'put <file> FLASH' instead. 

After a successful Flash loading the device automatically restarts and the parameter settings are left unchanged. 

If the Flash loading should fail, restart the device manually. If it won't start, contact your supplier for further assistance.