Гарантия и возврат материалов (RMA)

Гарантия Axis

Компания Axis предлагает стандартную* 3-летнюю гарантию с даты приобретения. 

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Расширенная гарантия AXIS Extended Warranty

Дополнительное гарантийное покрытие до 5 лет.

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Поддержка, ремонт и замена

Компания Axis гордится тем, что может обеспечить беспроблемное владение своими устройствами и более надежную защиту инвестиций в системы видеонаблюдения.

* Возможны некоторые исключения. Чтобы ознакомиться с продуктами, на которые распространяется изменение гарантийных условий, см. раздел Изменение гарантийных условий на отдельные продукты, 2016 г.

Axis Communications’ recommendations regarding online purchases

To ensure Axis Communications’ customers receive the best product, solutions and support, we highly recommend that Axis Communications’ products be purchased exclusively through resellers who are enrolled in the Axis Communications’ Channel Partner Program (CPP).

CPP members have been vetted by Axis Communications to ensure they can provide a high level of pre- and post-sales support in addition to integration and installation capabilities. Additionally, CPP members have access to the Axis Partner Pages, Training and Certification, Technical Support, Sales Support, RMA services, etc. These benefits provide a robust base for offering customers the best possible solution, experience, and support for Axis products.

A quantity of Axis Communications products sold online through websites and marketplaces are offered by resellers that are not CPP members. Axis Communications cannot ensure that products purchased through these companies are new or manufactured by Axis Communications. Consequently, these products may be altered, used, defective, counterfeit, non-current, or may not be designed for use in your country.

If you are concerned that you are not dealing with a CPP member or would like us to help you get in touch with one, please contact us