Are you an Axis partner and new to AXIS Camera Station or Axis video recorders? Are you sending system integrators or installers out in the field for the first time? Or maybe you just need to make a new configuration that you haven’t worked with before? Axis Quickstart Service is hands-on training and help with configuring and optimizing installations and system expansions.
Axis Quickstart Service:
- Gets you off to a good start with your customers.
- Gives your system integrators invaluable one-on-one training.
- Is a remote service, so we can offer it at a very reasonable rate.
Help that makes all the difference
Axis Quickstart Service is hands-on training with you on site, and help with configuring and optimizing installations and system expansions. It gets you off to a good start with your customers. It gives your system integration staff invaluable one-on-one training. And – because it’s a remote service – we can offer it at a very reasonable rate.
Get it right, right from the start
Take advantage of Axis Quickstart Service, and let our qualified support personnel give you experience-based guidance to ensure minimal installation errors and maximum system performance. You’ll be able to count on happy customers who trust you enough to contact you again and again. And they’ll be ready and willing to recommend your work to others.
Kick-start your installations
Axis Quickstart Service is a cost-effective path to faster, easier installations and system expansions that save you time and money. And you’ll be able to pass your savings along to your satisfied customers. You’ll experience fewer issues and speedy problem solving when our experienced personnel carry out an installation for you. We have quick fixes for known issues. Plus, you’ll always know the scope and the cost of the service in advance.
Build in-house competence
Axis Quickstart Service brings a wealth of knowledge and experience to your installations – instantly. But it’s also a great way to transfer knowledge to your people – painlessly. With our experienced technicians to guide them through unfamiliar processes and share diagnostic and problem-solving abilities with them, integrators acquire new skills and understanding. And you even can choose to receive a recording of your sessions to use as training material at a later time. All of that will add value to your business and ensure better service for your customers.
How does it work?
Axis Quickstart Service works like this:
1. We agree with you on the scope of the help you need.
2. We set up a time for an Axis Support Technician to spend up to two hours assisting you.
3. The technician places a phone call to your system integrator onsite.
4. The technician establishes a remote connection to the system to be configured.
5. The technician goes through the previously agreed-on configurations while explaining the process to your system integrator.
6. The technician guides your system integrator through as many configurations as are possible within the two-hour time limit.
7. If previously agreed, we deliver a recording of the session for you to use as training material in the future.
Questions about Axis Quickstart Service?
How to purchase Axis Quickstart Service?
The purchase item is:
Product name: Axis Quickstart Service 2 hours
Axis P/N: 02086-001
Description: Axis Quickstart Service (2 hours), is a remote live support and education service for AXIS Camera Station installations including Axis S-series. The service is scheduled beforehand and is delivered by an Axis support technician speaking English, to guide and to educate the staff that is on-site to carry out the installation. A short agreement about the service is delivered at purchase, which needs to be signed between the Axis partner/installer/reseller and Axis.
Availability: Ingram Micro GmbH (DACH) and Alltron AG (Switzerland)
After the purchase:
The Axis partner/reseller receives a four-page agreement that establishes the scope of the service delivery from Axis, whereafter the detailed planning can be made together. The service as then delivered by Axis on the agreed date and time.
*Currently in certain Middle European markets only.