Rising above the city with Axis

Merlin Entertainment incorporates full solution to monitor new trio of attractions including The Orlando Eye

“Axis is far and away our preferred camera provider. I still have not found another vendor that matches their image clarity, and the administration ability to go in with Milestone management to change frame rates and rotations makes them really easy to work with.” Phillip Wallinger, Security Manager, Merlin Entertainment.


With a trio of first-rate attractions opening up in Orlando, Fla., by Merlin Entertainment, the company recognized the need for an unmatched and efficient security setup to help control events and actions across the expansive space. Their 400-foot observation wheel, world-renowned wax museum and nationally recognized aquarium all share the same venue, as Merlin sought a solution that would give them general security use on top of tight access control and maintained flow of traffic.


Signature Systems of Florida, Merlin’s chosen integrator, devised a plan that involved Axis, Milestone Systems and Open Options to make for an all-inclusive and high-end network system. Axis provided over 250 high-definition PTZ and fixed cameras to be accessed through Milestone XProtect® Enterprise VMS, all pulled together with DNA Fusion software and further hardware from Open Options.


As Merlin had previous success with similar systems on other properties, their team has seen continued success and advanced functionality mixing in products from all three partners. The security team on site not only saw results from the system at work from the beginning but also were impressed with the ease of integration fairly quickly.

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