Purr of approval as Axis helps safeguard future of small business

Pause Cat Café meets local council compliance, ensures patron safety and monitors animal welfare through single, affordable solution providing 24/7 video surveillance

“Being able to view the footage on our phones in real time and flick between the different cameras in the café is great. We can zoom in on different areas and slow down or speed up the playback.” Jaya Da Costa, Owner of the Pause Cat Café.


Pause Cat Café, a small independent not-for-profit enterprise employing fifteen people and over thirty volunteers located in Bournemouth, England, recently opened its doors to customers with a single unique aim: increasing happiness by providing a haven for humans and cats to enjoy each other’s company. Customers can enjoy a coffee or meal time among the relaxed company of twelve rescue cats while also learning more about animal welfare, ethical eating and community involvement. With such a unique business model, the café owner needed to not only closely monitor the cats 24/7 to ensure their welfare, particularly when the café was closed, but also to satisfy stringent compliance regulations set by the local council. Being able to demonstrate cleanliness and ensure the health and safety of patrons at all times was paramount. Pause Cat Café required a high quality, easy to use and, of course, affordable solution to meet their security and compliance needs and deliver peace of mind.


AXIS Companion Line was the natural choice. A network of five AXIS Companion IP cameras covering the inside of the café environment as well as external front and back doors was installed allowing live footage to be viewed through mobile devices. At any time, the owner and nominated staff can check on the wellbeing and whereabouts of the cats through high-definition technology. They are also able to monitor the traditional aspects of a retail café establishment such as health and safety compliance in food preparation and takeaway areas, cash transactions and property security. The technology ensures compliance with animal welfare regulations, assists with public liability adherence, and helps ensure secure business operations.


TThe selection of AXIS Companion small business surveillance technology installed by The IT Department, a local IT company, has helped provide complete peace of mind to the Pause Cat Café owner. The unique concept of the cat café means that animal welfare needs to be followed closely, with the health and safety of all being paramount to the continued success of the business. Being able to view the cats at any time helps to keep them safe around the clock. In addition, high definition monitoring during business hours can assist with public liability; playback of imagery can determine the exactcircumstances surrounding any incident. Surveillance of key entry points to deter or provide evidence of break-ins is also provided in addition to health and safety compliance, showing that cats are separated from food preparation areas.

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