Cell phone dealer Phone Wave uses a hosted video solution with Axis, Cloud Vision and Secure-i to improve retail operations
“I originally installed the Axis hosted video system for loss prevention, but now it’s become the greatest tool I have to manage the business.” Dale Lemons, Owner and Operations Manager for Phone Wave, Inc.
As a small retailer with big ambitions, Phone Wave realized that its old analog surveillance system couldn’t keep pace with the company’s growing franchise operations. The standalone, DVR-based setup at each store was vulnerable to tampering, and the video quality didn’t provide sufficient forensic value. The cellular phone dealer decided it was time to upgrade to a highresolution, network-based solution. A hosted solution was the ultimate choice for cost and efficiency.
Cloud Vision Security, a hosted video service provider and Axis partner based in Tampa, FL, installed a wide angle, 3MP/ 1080p AXIS M3006-V Fixed Dome Network Camera at each store. The video streams to two locations: a Secure-i hosted video recorder in the cloud and a low cost, local Iomega network-attached storage (NAS) device kept under lock and key in each store. Both storage locations are accessed through a single secure Web portal. The redundant configuration prevents the loss of critical video recording if Internet connectivity is ever interrupted.
The operations manager now views live and recorded video remotely instead of having to go onsite to watch the DVR across three stores. Because the solution is hosted, Phone Wave receives full technical support, maintenance and system upgrades as part of the monthly subscription fee, and this keeps the cost of ownership low. The video also provides critical business intelligence which helps the operations manager boost team efficiency and maximize sales.