Chemist Warehouse cures surveillance ailments with the help of Axis Communications

“Our blind testing revealed that Axis’ cameras have a less than a 1% failure rate, compared to cameras from other vendors which generally had a failure rate of between 4% and 5%.“ Ryan Calvert, Chemist Warehouse IT operations manager .


There is no doubting that the Australian pharmaceutical industry is heavily regulated, with a raft of stringent compliance criteria that must be satisfied on an ongoing basis. The security of prescribed medication is of paramount importance and, unsurprisingly, maintaining a reliable security network is an industry regulation. In order to remain at the forefront of pharmacy services in Australia, the nation’s largest pharmacy retailer, Chemist Warehouse, needed to work with a solution that was extremely reliable as well as scalable, in order to keep up with their successful expansion.


Chemist Warehouse has used Axis cameras for more than five years with Milestone Systems, IP network video software to monitor their surveillance systems remotely. Currently, Chemist Warehouse has deployed a range of 5500 Axis cameras across its 240 stores nationally, including the AXIS M3014, AXIS P3344-VE, AXIS P1344 and AXIS P1346.


“We found that with most other vendors, as soon as the sale transaction was completed we never heard from them again,” said Mr Calvert. “This was not the case with Axis, and we have developed a long lasting relationship with the local sales team who regularly check in to learn about our new business plans and evolving surveillance needs so as to ensure we always have the optimum solution in place.” Chemist Warehouse’s decision to equip its stores with Axis cameras will provide the national retail network with an intelligent and reliable IP surveillance system. In addition, the open platform from Axis will allow Chemist Warehouse to easily add innovative software applications to its existing network as they develop, future-proofing the investment, reducing TCO and increasing its long-term ROI.

Related links

AXIS P3344-VE Network Camera
AXIS P1346 Network Camera
AXIS M3014 Fixed Dome Network Camera
AXIS P1344 Network Camera