Zaragoza Delicias Central Station

Video surveillance and support in the management of an intermodal passenger transport station

"I’m pleased to confirm that the Axis network cameras have proven to be a very useful tool in resolving incidents within the perimeter of the Station. The images, in which we can clearly identify the individuals concerned, have been a great help to us and the national law enforcement and security forces." - Iñigo Laín, General Manager of Delicias Bus Station.


The International Expo Zaragoza 2008, "Water and Sustainable Development," held in the summer of 2008, transformed the image of the city of Zaragoza dramatically. The high level of commitment involved in this event was evidenced by a large injection of financing aimed at creating and improving its infrastructure, with special importance given to that related to water, and the provision of full services to the visitors of the International Expo, who numbered more than 5 million people over 93 days. A clear example of this image transformation is the Delicias Central Station, an impressively modern facility located opposite the International Expo and connected to the Expo by a cable railway. It was inaugurated as a train station in 2003 to coincide with the arrival of the high-speed train (AVE) in Zaragoza. Zaragoza-Delicias provides all essential services for travelers, such as shops, cafés and restaurants, as well as automatic teller machines, a baggage check, etc., and includes two parking lots with a combined capacity of around 2,000 vehicles. It houses two hotels and the building also offers a business center and a gymnasium. In view of the security requirements for this station as a public transport hub, the former general manager Antonio González began to search for an advanced video surveillance system that would allow all the processes associated with the station’s operation to be made secure, while serving as the basis for future needs and expansions.


The former general manager of the Station embarked on this search together with a consulting and engineering firm, and extended an invitation for tender proposals at the national level. For this tender, Chubb Iberia proposed a video surveillance system over an IP network infrastructure based on the OnGuard video management software platform from LENEL, and integrated this system with Axis network cameras. The preference of Chubb Iberia for Axis network cameras was based on their ability to be integrated with the selected video management platform (LENEL OnGuard), the excellent image quality of the cameras and the manufacturer’s wide range of products. This perfect match between station management and providers proved to be a great advantage in finding solutions to the minor problems occurring during the installation and startup phases of the system. Chubb Iberia had previously conducted a study of similar installations in other countries based on the OnGuard platform.


The current video surveillance system consists of 55 network cameras, 14 of which are AXIS 231D+ Network Dome Cameras, plus 41 AXIS 221 Network Cameras. The cameras are distributed through the areas of the station considered "potentially at risk": ticket sale areas, parking lots and waiting areas, staircases and transit control areas for passengers exiting the train station. All of the cameras are controlled from a client workstation consisting of one PC connected to 4 TFT screens. The versatility of the system was shown by the fact that it was initially designed as a prevention tool and yet, with the passage of time, it was also converted into a useful management tool capable of checking, for example, whether buses enter and leave the station at the scheduled time, and studying the flow of passengers through the parking lots.

Related links

AXIS 221 Network Camera
AXIS 231D+ Network Dome Camera