A brand for monitoring multi-brand stores

Ktronix, the Colombian retail chain specializing in electronics, chooses Axis Communications and ISS for monitoring its stores with digital technology

“It was crucial to be able to view stores at any location, at any time, without being present.” Pedro Plata Hernández, Director of Security at Alkosto/Ktronix.


Ktronix emerged in 1998 as the only big-box store in Colombia specializing in electronics and technology products. Over time, it has become the go-to source for consumer electronics, tech gear, accessories and supplies, and today the chain has 13 locations throughout Bogota, Medellin and Bucaramanga, as well as nationwide reach via its website. Ktronix became the leading technology store in the country even though it was using low-quality analog security cameras. For example, when printing photos for legal evidence, the images came out blurry. It then became apparent that although the system was inexpensive, it brought on other costs as a result of its poor quality.


With the rapid growth came concerns regarding the security of its customers and of products offered in the stores, prompting Ktronix to consult with its supplier, Tecpoint, who proposed the use of IP video surveillance technology. Tecpoint recommended Axis, installing approximately 20 AXIS M3203 Network Cameras in each store, managed by software from Intelligent Security Systems (ISS), another Axis partner.


The project, installed in six stores, guaranteed better image quality in order to assist in investigations, in addition to increasing archival storage capacity and allowing business managers to view live video over the Internet. As a result, Ktronix has plans to implement the system in another five stores and to soon have the entire chain monitored by Axis.

Related links

Lince Comercial
AXIS M3203 Network Camera