End-user training is one of the most important tasks for the completion of an installation. This step is required, not only to introduce users to new equipment, but also to consolidate new processes and procedures that may have been introduced by the installation.
Training not only benefits the user, it also benefits the integrator, by cutting down the number of post-installation queries. It also allows end-users to make better decisions and better use of the installed system.
The end-user training will require documentation from the equipment manufacturer, as well as from integration technicians. All aspects of the system will need to be taught to the users. Various user groups might also require different levels of training, from simple PTZ camera control and configuration to VMS recording and playback.
Figure 16: Training not only benefits the user, but also the integrator, by reducing post-installation queries.