Product support for
AXIS Q8721-E Dual PTZ Network Camera

AXIS Q8721-E Dual PTZ is an IP camera with high-quality thermal detection. The camera is viewed from its left angle.
Technical support

Product end of support

Hardware support expired on 2021-12-31. After this date, please see the product documentation and support pages for self-help resources.
Recommended replacements: AXIS Q8752-E
For full specifications, check the recommended replacement product datasheet by using the link(s) above.

Firmware

AXIS Q8721-E

  • Version 5.50.2.6
    Software licenses Integrity checksum
    Release notes
    /ftp/pub/axis/software/MPQT/Q8721-E/5_50_2_6/Q8721-E_5_50_2_6.bin - Integrity checksum: e6dfb0349e24f2907397a395f2e345ce5262226a7f28b5f02e353dab3391cf93 Download

Documentation

  • Manuals

    • AXIS Q87-E Dual PTZ Network Camera Series - Installation Guide
       13 MB
      Download
    • AXIS Q87-E Power Supply 230 V AC/120 V AC - Installation Guide
       548.83 KB
      Download
    • PT IR Illuminatior Kit A - Installation Guide
       5.76 MB
      Download

  • Product comparison tables

    • Product Comparison Tables - Q2 2023
       3.28 MB
      Download
    • Product Comparison Tables - Q3 2023
       10.69 MB
      Download

  • Declaration and statement

    • AXIS Q8721-E Dual PTZ Network Camera - MTBF statement
       332.35 KB
      (Requires partner access) Download
    • Discontinuation Statement AXIS Q872% Power Supplies and connector kits
       81.14 KB
      Download
    • EOL Statement for AXIS Q8721-E and AXIS Q8722-E Network Cameras
       35.09 KB
      Download
    • EOL Statement for accessories to AXIS Q8721/22-E
       93.59 KB
      Download
    • EOL Statement for the spare parts of AXIS Q86 and AXIS Q87 Series
       43.17 KB
      Download

Technical specifications

Models: AXIS Q8721-E 35 mm 8.3 fps / AXIS Q8721-E 35 mm 30 fps / AXIS Q8721-E 60 mm 8.3 fps / AXIS Q8721-E 60 mm 30 fps
Camera
Min illumination/ light sensitivity (Color) 0.5 lux lux
Min illumination/ light sensitivity (B/W) 0.008 lux lux
Image sensor CCD
Image sensor size 1/4
Lightfinder –
Wide dynamic range –
General
Built-in IR –
OptimizedIR –
Local storage (memory card slot) Yes
Operating temperature -20 to 75 °C
Outdoor Ready Yes
Vandal rating –
IP rating IP66
Designed for repaint –
Analytics
Autotracking version –
Orientation aid –
Video
Max video resolution 1920x1080
Max frames per second 25/30
Day and Night functionality Yes
Electronic image stabilization –
Lens
Focal length 3.3 - 119 mm
Horizontal field of view 57.2 - 1.7 °
Vertical field of view –
Pan, Tilt, Zoom
Optical zoom 10
Pan range +/-180 endless
Tilt range 220
Guard tour –
Digital zoom 12
Compression
Zipstream –
H.264 Baseline
H.265 –
Motion JPEG Yes
Audio
Audio Support –
Built-in microphone –
System Integration
Audio detection –
Active tampering –
Alarm inputs/outputs –
Network
PoE Class High PoE
Security
Signed firmware –
Secure boot –
TPM –
* Some technical specifications may vary depending on which hardware option you choose.

Accessories

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Tools & extras

Warranty

Axis 3-year warranty

For peace of mind

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