Product support for AXIS Q1931-E Thermal Network Camera

IP Camera AXIS Q1931-E has bullet-style design and multiple lens options with shock detection. The camera is viewed from it´s left.
Axis 3-year warranty 3-year warranty
Axis 3-year warranty 3-year warranty
Technical support
!

Discontinued product.

Support expires 2021-04-30.

After this date, please see the product documentation and support pages for self-help resources.
note Please note that products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. Please stay updated on warranty coverage when buying products after their final order date by consulting the Axis 5-year limited hardware policy.
Recommended replacements: AXIS Q1941-E
For full specifications, check the recommended replacement product datasheet by using the link(s) above.

Firmware

AXIS Q1931-E 7 mm 30 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: f9d027f9e4ac651e4255fbe3f31dfd5868a99a65c5f2930cdc55451f72a4d880 Download
  • Version 5.75.1.4
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: 49e1c42e658b78b3bbb68e021b86c9ead97764d4e55d4fd67fd06fed11000b21 Download

AXIS Q1931-E 13 mm 8.3 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: f9d027f9e4ac651e4255fbe3f31dfd5868a99a65c5f2930cdc55451f72a4d880 Download
  • Version 5.75.1.4
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: 49e1c42e658b78b3bbb68e021b86c9ead97764d4e55d4fd67fd06fed11000b21 Download

AXIS Q1931-E 35 mm 8.3 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: f9d027f9e4ac651e4255fbe3f31dfd5868a99a65c5f2930cdc55451f72a4d880 Download
  • Version 5.75.1.4
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: 49e1c42e658b78b3bbb68e021b86c9ead97764d4e55d4fd67fd06fed11000b21 Download

AXIS Q1931-E 60 mm 8.3 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: f9d027f9e4ac651e4255fbe3f31dfd5868a99a65c5f2930cdc55451f72a4d880 Download
  • Version 5.75.1.4
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: 49e1c42e658b78b3bbb68e021b86c9ead97764d4e55d4fd67fd06fed11000b21 Download

AXIS Q1931-E 13 mm 30 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: f9d027f9e4ac651e4255fbe3f31dfd5868a99a65c5f2930cdc55451f72a4d880 Download
  • Version 5.75.1.4
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: 49e1c42e658b78b3bbb68e021b86c9ead97764d4e55d4fd67fd06fed11000b21 Download

AXIS Q1931-E 35 mm 30 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: f9d027f9e4ac651e4255fbe3f31dfd5868a99a65c5f2930cdc55451f72a4d880 Download
  • Version 5.75.1.4
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: 49e1c42e658b78b3bbb68e021b86c9ead97764d4e55d4fd67fd06fed11000b21 Download

AXIS Q1931-E 7 mm 8.3 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: f9d027f9e4ac651e4255fbe3f31dfd5868a99a65c5f2930cdc55451f72a4d880 Download
  • Version 5.75.1.4
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: 49e1c42e658b78b3bbb68e021b86c9ead97764d4e55d4fd67fd06fed11000b21 Download

AXIS Q1931-E 60 mm 30 fps

  • Version 6.50.5.3
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: f9d027f9e4ac651e4255fbe3f31dfd5868a99a65c5f2930cdc55451f72a4d880 Download
  • Version 5.75.1.4
    Release notes Third party software licenses Integrity checksum
    Download">Download - Integrity checksum: 49e1c42e658b78b3bbb68e021b86c9ead97764d4e55d4fd67fd06fed11000b21 Download

Documentation

  • User manual

    • AXIS Q1931-E Thermal Network Camera - User manual (Online format)
      Read manual

  • Manuals

    • AXIS Q1931-E/Q1932-E - Installation Guide 3.4 MB English
      Download
    • AXIS Q1931–E Thermal Network Camera - User Manual 1.4 MB English
      Download
    • How to assign an IP address and access your device 175.1 KB English
      Download

  • Dimensions

    • AXIS Q1931-E Thermal Network Camera 237.0 KB English
      Download

  • Brochure

    • Product Comparison Tables - Q2 2021 3.7 MB English
      Download

  • Declaration & statement

    • AXIS Q1931-E Thermal Network Camera – Declaration of Conformity 46.6 KB English
      Download
    • EOL Statement for AXIS Q1931-E and AXIS Q1931-E PT Mount Thermal Network Cameras 111.9 KB English
      Download
    • Export compliance information of Axis video products 473.4 KB English
      Download

  • White papers

    • Thermal network cameras - Performance considerations for video analytics 954.7 KB English
      Download

Technical specifications

Models: AXIS Q1931-E 60 mm 30 fps / AXIS Q1931-E 7 mm 30 fps / AXIS Q1931-E 35 mm 30 fps / AXIS Q1931-E 13 mm 30 fps / AXIS Q1931-E 13 mm 8.3 fps / AXIS Q1931-E 35 mm 8.3 fps / AXIS Q1931-E 60 mm 8.3 fps / AXIS Q1931-E 7 mm 8.3 fps

Camera

Image sensor –
Thermal sensitivity (NETD) <70 mK
Thermal sensor resolution 384x288

Video

Max video resolution 768x576 (Upscaled)
Max frames per second * 30 / 8.3 / 8.3
Electronic image stabilization –
Multiple color palettes Yes

Lens

Focal length * 60 / 7 / 35 / 13 mm
Horizontal field of view * 6 / 55 / 10.7 / 28.0 °
Vertical field of view * 4.7 / 40 / 8 / 21.0 °

Compression

Zipstream –
H.264 Baseline, Main
Motion JPEG Yes

Audio

Audio Support Yes

System Integration

Audio detection Yes
Active tampering Yes
Alarm inputs/outputs 2/2
Serial connectors –
Video motion detection Yes

Network

PoE Class 3

Security

Signed firmware –

General

Local storage (memory card slot) Yes
Operating temperature -40 to 60 °C
Outdoor Ready Yes
IP rating IP66
* Some technical specifications may vary depending on which hardware option you choose.

Accessories

Choose from a wide selection of optional and included accessories.
Filter by:
Type:
Show discontinued products

Audio and I/O

AXIS T8331-E PIR Motion Detector

AXIS T8331-E PIR Motion Detector

Outdoor detection of any motion Requires additional accessory Recommended for this product
AXIS T8353A Microphone 3.5 mm

AXIS T8353A Microphone 3.5 mm

Requires additional accessory Recommended for this product

Cabinets

AXIS T98A15-VE Media Converter Cabinet A

AXIS T98A15-VE Media Converter Cabinet A

Robust, pre-assembled cabinet for easy fiber installation
AXIS T98A17-VE Media Converter Cabinet A

AXIS T98A17-VE Media Converter Cabinet A

Robust, pre-assembled cabinet for easy fiber installation Recommended for this product
AXIS T98A17-VE Surveillance Cabinet

AXIS T98A17-VE Surveillance Cabinet

Robust cabinet for easy installation of critical system equipment. Recommended for this product

Cables and Connectors

AXIS Connector A 2-pin 5.08 Straight

AXIS Connector A 2-pin 5.08 Straight, 10 pcs

Included with this product
AXIS Multicable A I/O Audio Power

AXIS Multicable A I/O Audio Power

Recommended for this product
Gasket C M20

Gasket C M20

Included with this product
Network cable coupler indoor

Network cable coupler indoor
Network cable coupler indoor slim

Network cable coupler indoor slim
Network Cable Coupler IP66

Network Cable Coupler IP66
Network cable with gasket, 5 m (16 ft)

Network cable with gasket, 5 m (16 ft)

Included with this product

Covers and Domes

AXIS Sunshield B

AXIS Sunshield B

Included with this product

Installation Tools

AXIS T8415 Wireless Installation Tool

AXIS T8415 Wireless Installation Tool

Simplicity in your hand Recommended for this product

Media Converters

AXIS T8604 Media Converter Switch

AXIS T8604 Media Converter Switch

Converts Ethernet to fiber 12 V DC Recommended for this product
AXIS T86 media converter from left

AXIS T8606 Media Converter Switch 24 V DC

Converts Ethernet to fiber 24 V DC Recommended for this product

Miscellaneous

AXIS Bird Control Spike

AXIS Bird Control Spike

Keep your outdoor network cameras clean Recommended for this product

Mounts

AXIS Q1765 Foot Chassis

AXIS Q1765 Foot Chassis

Foot chassis with gasket Included with this product
AXIS T94G01P Conduit Back Box

AXIS T94G01P Conduit Back Box

Recommended for this product
AXIS T94G01S Mounting Plate

AXIS T94G01S Mounting Plate

Powder coated white aluminum mounting plate Included with this product
AXIS T94P01B Corner Bracket

AXIS T94P01B Corner Bracket

Recommended for this product
AXIS T94R01B Corner Bracket

AXIS T94R01B Corner Bracket

For outdoor and indoor installations Recommended for this product
AXIS T94S01P Conduit Back Box

AXIS T94S01P Conduit Back Box

IP66/IP67 rated outdoor back box with conduit entrance

Network Switches

AXIS T8504-E Outdoor PoE Switch

AXIS T8504-E Outdoor PoE Switch

Managed, plug-and play outdoor switch
AXIS T8504-R Industrial PoE Switch

AXIS T8504-R Industrial PoE Switch

Managed, industrial PoE++ switch
AXIS T8516 PoE+ Network Switch

AXIS T8516 PoE+ Network Switch

16 port switch for efficient network management
AXIS T8524 PoE+ Network Switch

AXIS T8524 PoE+ Network Switch

24 port switch for efficient network management

PoE Extenders

AXIS T8129 PoE Extender

AXIS T8129 PoE Extender

The smart solution for covering distances Recommended for this product
AXIS T8129-e outdoor Poe extender from left

AXIS T8129-E Outdoor PoE Extender

Robust, outdoor-ready solution for covering distances

PoE+ over Coax

AXIS T8640 PoE+ over Coax Adapter Kit

AXIS T8640 PoE+ over Coax Adapter Kit

Cost-efficient migration to network video for smaller installations Recommended for this product
AXIS T8645 PoE+ Over Coax Compact Kit

AXIS T8645 PoE+ over Coax Compact Kit

Compact, cost-efficient single-channel migration to IP Recommended for this product
AXIS T8646 PoE+ over Coax Blade Kit

AXIS T8646 PoE+ Over Coax Blade Kit

Cost-efficient migration to network video for larger installations
AXIS T8648 PoE+ Over Coax Blade Compact Kit

AXIS T8648 PoE+ over Coax Blade Compact Kit

Compact, cost-efficient multi-channel migration to IP Recommended for this product

Power Supplies

AXIS T8006 PS12

AXIS T8006 PS12

Power over Ethernet

AXIS Outdoor midspan 30 W from the left angle

AXIS 30 W Outdoor Midspan

For outdoor use, -40 °C to 65 °C (-40 °F to 149 °F)
AXIS PoE Midspan 16 port

AXIS PoE Midspan 16 port
AXIS PoE Midspan 8 port

AXIS PoE Midspan 8 port
AXIS T8120 Midspan 15 W 1-port

AXIS T8120 Midspan 15 W 1-port

Recommended for this product
AXIS T8125 AC 24 V Midspan 60 W 1-port

AXIS T8125 AC 24 V Midspan 60 W 1-port
AXIS T8133 Midspan 30 W 1-port

AXIS T8133 Midspan 30 W 1-port
AXIS T8134 60 W Midspan

AXIS T8134 60 W Midspan
AXIS T8144 60 W Industrial Midspan

AXIS T8144 60 W Industrial Midspan

Robust in industrial installations
AXIS T8154 60W SFP Midspan

AXIS T8154 60 W SFP Midspan

For network or fiber installations

Storage

AXIS Edge storage suveillance card 128 GB from the front

AXIS Surveillance Card 128 GB

High endurance microSDXC™ card Recommended for this product
AXIS Surveillance Card 64 GB

AXIS Surveillance Card 64 GB

High endurance microSDXC™ card Recommended for this product

Surge protectors

AXIS T8061 Ethernet Surge Protector

AXIS T8061 Ethernet Surge Protector

Protects outdoor devices from power surges

Video decoders

AXIS T8705 Decoder from left angle

AXIS T8705 Video Decoder

Discrete 1080p video decoder with HDMI output

Discontinued products

The following compatible products have been discontinued.

Audio and I/O

Installation Tools

Mounts

Power over Ethernet

Storage

Warranty

Axis 3-year warranty

For peace of mind

Our 3-year warranty delivers trouble-free ownership, and control over your costs. Read more about axis warranties