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How it works

MentatNOC’s cloud collectors poll the client’s Axis devices through the Axis VAPIX API, so nothing is installed at the site. They read device status, firmware version, stream health and model details. The MentatNOC portal shows every device by site with its health and firmware state. When a device fails, MentatNOC opens a ticket in the integrator’s PSA with the context needed to fix it.

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Please note that this is a third-party solution; it is neither provided nor endorsed by Axis, which fully disclaims any responsibility for it.

Why Axis and MentatNOC

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Find offline or degraded Axis devices before the client reports missing footage.
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One view of firmware and health across every site.
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Failures become PSA tickets with context, so techs know what to fix before rolling a truck.

About MentatNOC

MentatNOC builds camera fleet health monitoring for security integrators and managed service providers. Our cloud platform connects to a client site and tracks every camera’s status, firmware and stream health, then opens tickets in the integrator’s PSA when something fails. As an Axis Technology Integration Partner, we monitor Axis devices through the VAPIX API.

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