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How it works

Simply connect your Axis cameras to Viana to instantly transform your video network into a smart, plug-and-play intelligence layer. 

Stack Viana’s ready-to-go AI modules to monitor movement or operational flow, and watch insights come alive in our intuitive online dashboard. By stitching multiple camera feeds together, Viana provides a complete story of how people and objects interact across your entire facility. 

The platform is designed for flexibility, allowing you to ingest external data like POS or egest insights directly into your existing business dashboards. This seamless integration ensures every team has the granular data they need to make better, data-backed decisions.

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Please note that this is a third-party solution; it is neither provided nor endorsed by Axis, which fully disclaims any responsibility for it.

Why Axis and meldCX

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Faster time to value

Viana AI can run directly on Axis cameras, which reduces infrastructure costs and simplifies your setup.
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Modular and flexible architecture

Skip the complex custom builds. Choose from our "digital building blocks" of ready-to-go AI use cases and decide exactly how you want to ingest or egest your data.
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Built-in privacy

Gain deep insights without capturing any personal identifiable information (PII). Data is anonymized by design, ensuring trust across any industry.

Use cases

Drive-thru meldCX

Coffee chain use case: Drive-Thru

meldCX partnered with a global coffee chain to enhance drive-thru efficiency and customer experience. Using the meldCX Viana™ Platform on Axis cameras, they gathered real-time operational data to reduce bottlenecks and improve service.

Viana tracked vehicles and transaction points, revealing that 30% of customers used Amex Tap. The longest wait time was 4:56 minutes, and closing one lane reduced congestion. By leveraging AI and real-time insights, the chain improved drive-thru performance, resulting in faster service and higher customer satisfaction.

In Store meldCX

Coffee chain use case: In store

meldCX partnered with a global coffeehouse chain to boost staff efficiency and customer experience. Using the Viana™ Platform on Axis cameras, the chain gained real-time insights into staff performance and production flow.

Metrics like station use, movement, and partner count helped identify bottlenecks. Results included 72% of customers were served within 4 minutes, 21% faster prep, and 46% surge readiness during peak events. This is proof that AI-driven ops deliver measurable gains.

Billboard meldCX

Outdoor billboards with real-time traffic insights

meldCX and Axis are revolutionizing outdoor advertising with smart billboards powered by the Viana™ AI Platform. Deployed nationwide in Australia, these billboards use Axis cameras to capture real-time analytics, providing actionable data beyond estimated impressions.

Key metrics include traffic volume, dwell time, and behavioral patterns. This enables building managers and billboard owners to refine advertising rate cards and maximize monetization. Privacy is ensured as all visual data is anonymized.

This combination of Axis technology and meldCX AI transforms billboards into intelligent platforms that measure audience engagement and deliver results.

Experience Viana — free for 90 days

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