2N Solutions Support

Axis Communications distributes and supports 2N products and solutions in the Americas and Asia Pacific.

All the resources and tools you'll need for a successful installation.

Installation and management tools

Product Manuals and Guides
  • Automation scenario .AM files
  • Automation manuals
  • Installation manuals
  • Configuration manuals
  • API manuals, HTTP API manuals
  • Interoperability manuals – integrations with other products/systems
  • Answering Unit User Guides
  • 2N manuals in Spanish

License Key Activation

2N intercom and access unit licensing is now free and easy



2N Integration HUB

2N products are open for integration with 3rd party systems.

Quickly search vendors and find the right information for your integration set up.

Integration HUB

Design tools

Product Pages

Looking for information for a specific 2N product?

Click through to each product page and learn more about accessories, software and firmware and find helpful manuals.

Product pages

Project Designer - BOM tool

Pick the intercom model, modules and accessories you need based on your application—easy and quick!  Download your Build of Material in an XLS file.

Project Designer

2N Virtual Experience

Immerse yourself in a virtual 3D tour of a building with installed 2N products.

Start Tour

Architects and Engineers
  • Specifications for planners
  • CAD drawings
  • BIM objects
  • Catalog for planners
Read more

Accessory Guide

Find accessories that complement 2N products.


  • Product catalog
  • MDU catalog
  • Installer’s catalog

Installation Videos

Helpful videos for 2N product installations. Frequently viewed videos below. Find more videos on the 2N YouTube channel.


2N IP Intercoms Calling Multiple Destinations
IP Address of IP Intercoms and Switch Between DHCP and Static IP Adress
How to factory reset 2N intercoms
Installing 2N® IP Verso 3 Module Frame Part 1
Installing 2N® IP Verso 2 or More 2-Module Frames Part 2
Installing 2N® IP Force
2N® Access Commander - Basic Settings
2N® Mobile Video Registration and Setup
Configuring Bluetooth and 2N® Mobile Key...
2N® Indoor Compact Installation Guide
2N® Indoor Talk Installation Guide
Setting up calls between 2N Indoor Touch 2.0 and 2N IP intercoms

Learning and education

Instructor-led training

Axis Academy: Discover 2N IP Intercoms. Choose instructor-led in-classroom or virtual training


2N Technical Webinars

Scheduled and on-demand.

  • 2N Product Overview
  • 2N Basic IP Intercoms
  • 2N Access Control
  • 2N Advanced IP Intercoms

2N Academy

On-demand e-learning courses to expand your product and installation knowledge: 2N Products Introduction, Solutions for MDUs, Access Control, Automation, Calling, Installation Preparation and more.



Contact Axis Tech Support for 2N inquiries in the US, Canada and Asia Pacific

US and Canada: 800-444-2947
Sales (option 1)
Technical Support (option 2)

Australia: +61 1300 29 47 47
New Zealand: +64 0800 29 47 47
India: +91 (80) 4157 1222
Singapore: +65 6836 2777
South Korea : +82 080 543 2100
Hong Kong : +852 2598 3030
China : +86 400 920 6676
Taiwan : +886 0800 818 628

Helpdesk ticket

Updates, Service and Returns


Firmware updates

Software updates

Service and repairs

Warranty and RMAs*


      *2N is excluded from the Axis 5-year warranty. 2N warranty period is 3 years.