Enhancing the bank customer experience with video analytics and audio

    What is the best way to stand out in a highly regulated market where largely the same product offerings are available to every consumer? And most important, how do you maintain customer loyalty in such a commoditized market? This is the challenge for the world’s retail banks. Many would argue that exceptional customer service is … Continued

      How AI and computer vision are driving the future of retail

      The retail industry has faced several changes over the past few years, including increased online trade, digitalization within stores, changes to the workforce and even shoppers’ preferences. These changes have led to further innovation in physical retail stores and even accelerated some existing developments. One such advanced technology that is gaining a lot attention in … Continued

        How data-driven insights can optimize the in-store experience

        Data is increasingly at the heart of every business. The ability to collect, analyze and derive actionable insights from multiple sources of data can have a direct impact on the bottom line. This is most evident when we consider the shopping experience and putting those insights into practice can be the difference between winning a … Continued

          Access control in retail: for improved security, efficiency and store experience

          The retail landscape is constantly shifting, and so as a retailer, you are likely looking to optimize your offering to both fit the changing needs of the market and increase efficiencies in your own operations. With customer demand for a seamless, omnichannel shopping experience and digital convenience, technology is increasingly being used to enhance in-store … Continued

            The seamless luxury retail experience: attracting conscious consumers while deterring criminals

            Millennials and Generation Z are now among the most affluent luxury brand consumers and their digital-led-approach to shopping is influencing global luxury trends. This market also demands personalized and seamless experiences, both in their online and offline activity. Meanwhile, in their consumer preferences, they are highly concerned with sustainability, and are placing increased demands on … Continued

              How Retailers Can Unlock Maximum Value from Unmanned Stores

              As shoppers return to brick-and-mortar stores, these stores are still facing a whirlpool of challenges – one of them being the change in consumer expectations. Today’s consumers tend to prefer tech-enabled, convenient, personalized, and socially distanced experiences that collectively set the stage for the rise of unmanned stores. The Changing Face of Retail The pandemic … Continued