Since their mid-20th century rise, shopping malls have been shifting and changing to suit consumer habits and needs. Once designed to include a few shops anchored by major department stores, these structures have evolved as destinations for work, lifestyle and play. It’s now not uncommon for shopping malls to be a mix of retail, restaurants, […]
While the foundation of autonomous retail has been built up over the past few years, it is only now that retailers are beginning to fully experiment with the technology. Indeed, a small number of businesses have already forged ahead, including Amazon with the expansion of its Amazon Go chain and related app now seeing a […]
Imagine you’re about to enter a supermarket. The doors open automatically after scanning your individual QR code, a pre-recorded voice message welcomes you to the store, background-music starts playing, and a voice informs you about the latest offers – tailored to your interests. This scenario of a digitalised store is no longer a far-off dream […]
There’s been a monumental paradigm shift in the retail and e-commerce industry. It has happened under the influence of emerging technologies and ever-changing consumer expectations. This effect has been most prominent in the fast-moving consumer goods (FMCG) sector, driven by the wholesale move to online shopping. Fast-moving goods are having to move even faster. The […]
For every product Axis manufactures, we ensure that quality is built in from the earliest stages. This gives us the confidence to offer a five-year warranty to cover defects in design, workmanship, and material. Despite this, we’re sometimes asked the question: “If you have such great quality, why do you need to have a support […]
Faced with a challenging retail landscape, providing a superior customer experience is key to attracting shoppers. I’ve seen that retailers can directly influence this by changing different aspects of the store environment, such as the display areas, layouts and adding services. Although often overlooked, audio plays a critical role here; not only in creating the […]
