Furnishing loss prevention and business intelligence with Axis

RC Willey saves millions by reducing shrink, improving inventory tracking, and analyzing operations with a full portfolio of Axis products

“At the Las Vegas distribution center alone, I was spending $100K on private security and still losing between $40K-$50K a year. Since deploying the Axis cameras, speakers, and analytics, we have yet to have a single loss at that location, despite it being situated in a high-crime area.” Rod Mosher, Director of Loss Prevention and Safety, RC Willey.

Mission

RC Willey, a large home furnishings chain in western United States, had been using Axis surveillance cameras in its distribution centers and retail stores for years. While the initial deployment had helped them save millions in reduced shrink, management was confident that deploying additional Axis security video, audio, and analytics technologies could have an even greater impact on their bottom line.

Solution

As the original Axis cameras reached their end-of-life, the company replaced them with newer models and added thermal cameras and security radars to increase surveillance coverage 24/7. They integrated AXIS Perimeter Defender analytic and network horn speakers to detect trespassers and broadcast messages. They deployed AXIS 3D People Counter and AXIS Store Reporter to track the flow of customers and to report other business intelligence. They also replaced their previous video management system with the robust AXIS Camera Station for monitoring live and recorded video and they use AXIS Device Manager dashboard to remotely manage and monitor all their networked security devices.

Result

From a loss prevention standpoint, since deploying AXIS Perimeter Defender and Axis horn speakers at its Las Vegas distribution center, theft and vandalism expenses have dropped from $40-$50K a year to zero and they’ve saved $100K a year on private security. This has also had a positive impact on logistics and customer satisfaction since deliveries are no longer delayed due to vandalism. From a business intelligence standpoint, AXIS Store Reporter, which correlates data from AXIS 3D People Counter, helps the company evaluate the success of advertising campaigns driving traffic to their retail stores. The reports are also being used to satisfy building occupancy audits put in place due to COVID-19.

Related links

AXIS Store Reporter
AXIS Device Manager
AXIS Camera Station
AXIS D2050-VE Network Radar Detector
AXIS Perimeter Defender
AXIS People Counter
Retail