Self service

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Staying with the customer all the way

If you encounter any problem with your Axis product, or just have a question, don't hesitate to contact Axis' support. With online support services and engineers around the globe, we are here to help. Axis can assist you - wherever you are, whenever you need it.

How to register a support case, step-by-step

First time creating a support case? This short video gives you a step-by-step guide on how to create a support case.

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Developer community

Browse answers, ask questions and get solutions from other Axis Communications customers.
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Help to set the IP address for your network video product

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Canon support

Axis supports Canon network cameras in EMEA, USA, Canada, Australia and New Zealand.
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Your partner in protection

A secure environment requires active participation from everyone in the organization as well as the entire vendor supply chain. At Axis, we focus on the principles of secure by design and aim to deliver products and services that our customers can trust to install in their environment. We also provide documentation, training, and tools to help you keep your Axis products and services up-to-date and protected.

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Write to us

Axis engineers around the world are working together to help you solve your problem.
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Chat with us

Chat in real-time with an Axis Communications product specialist.