- 5-year product warranty
- Trouble-free ownership
- Better control of overall costs
- Enhanced RMA support
- First-class quality and support
Our new 5-year warranty service ensures you get the most out of your investment with years of hassle-free ownership. We promise you first-class quality, reliability, and support with our excellent hardware warranty service.
Now you can take advantage of the Axis 5-year warranty service free of charge. Valid for purchases shipped from Axis to the original purchaser on or after 1 April 2020, the 5-year warranty means you'll enjoy years of trouble-free operation with your Axis device, and better control of your overall costs. At Axis, we stand behind our products and this increase from the previous 3-year warranty is a result of the trust and confidence we have in our production quality. Additionally, for defective products within warranty, we offer enhanced RMA (Return material authorization) support for a higher degree of guaranteed quality.
Taking care of you
Axis is committed to providing high-quality products, and with our excellent hardware warranty service, you can depend on first-class quality, reliability, and support from us all the way. Our warranty covers defects in design, workmanship, and material under normal use for 5 years from the date of shipment. Defective products under the warranty period will either be repaired or replaced at no cost. Furthermore, with AXIS Device Manager (ADM) it's easy to keep track of your device warranties so you can always be sure we've got you covered.
No surprises in the fine print
Axis 5-year warranty covers most of our product portfolio (see datasheet for exceptions). And, it's free with no action required from you. That means there's no administration, no emails, and no registration required. And, you don't need to worry about hidden costs – there are no unpleasant surprises hidden in the fine print – what we promise is exactly what you get.
- 3-Year Limited Product Warranty215 KBEnglish
- 5-year warranty FAQ266 KBEnglish
- AXIS 5 YEAR LIMITED HARDWARE WARRANTY - English228 KBEnglish
- CLARIFYING INFORMATION ON THE APPLICABLE WARRANTY FOR ACCESSORIES AND SPARE PARTS134 KBEnglish
*5-year warranty valid for purchases shipped from Axis to the original purchaser on or after 1 April 2020. 3-year warranty valid for purchases shipped from Axis to the original purchaser prior to 1 April 2020.