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Retail crime is on the rise. In the UK alone, the loss to retailers from theft totaled £953 million in the last year. This confirms a long-rising trend, as losses have nearly doubled in the region since 2016-17. This trend is reflected elsewhere, in Australia and New Zealand, for example, retail theft has amounted to … Continued
What is the best way to stand out in a highly regulated market where largely the same product offerings are available to every consumer? And most important, how do you maintain customer loyalty in such a commoditized market? This is the challenge for the world’s retail banks. Many would argue that exceptional customer service is … Continued
The market has been tumultuous in recent years, with most sectors being affected by the global economic downturn. The retail sector has not been alone in facing these challenges, if anything they have been even more visible in an industry where costs are heavily scrutinized, and margins razor thin. As a retailer operating in the … Continued
The retail industry has faced several changes over the past few years, including increased online trade, digitalization within stores, changes to the workforce and even shoppers’ preferences. These changes have led to further innovation in physical retail stores and even accelerated some existing developments. One such advanced technology that is gaining a lot attention in … Continued
From network video to audio solutions, the use of surveillance technology can help retailers optimize their business and in doing so unlock its full potential. Network video solutions enable you to collect and more accurately reflect customer behavioural data (e.g., knowing the number of people who enter the store, and how they navigate the shop … Continued
The physical retail industry is constantly looking at ways to use technology to tackle their biggest challenges, especially when faced with increasing competition from online counterparts. The retail pharmacy sector is no exception and due to market shifts and changing restrictions, some have undergone a bit of an evolution. They have moved beyond simply distributing … Continued
