Product support for
AXIS M5000 PTZ Camera

M5000 camera white and black viewed from the front
Axis 5-year warranty
5-year
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Axis 5-year warranty
5-year
warranty
Product page Technical support

Device software

AXIS OS supported until 2033-12-31.
AXIS OS 12 Breaking Changes
Before upgrading to AXIS OS 12, please review the breaking changes. It is recommended to use the rollback feature to restore the device to the previous version in case of problems and to contact Axis Technical Services or your third party solution provider for assistance.

AXIS M5000

  • Version 12.0.91 - AXIS OS active
    Software licenses Integrity checksum Software Bill of Materials
    Release notes /ftp/pub/axis/software/MPQT/M5000/12_0_91/M5000_12_0_91.bin - Integrity checksum: a04c16102cee7e92337a0546b60032ec12bc321554cad59167795e96338af1a9 Download
  • Version 11.11.116 - AXIS OS LTS 2024
    Software licenses Integrity checksum Software Bill of Materials
    Release notes /ftp/pub/axis/software/MPQT/M5000/11_11_116/M5000_11_11_116.bin - Integrity checksum: fef03e7512f26db9976ba2e7214d96f2b83fe9431ba7ffb4a952e6a4012a8ac1 Download
  • Version 10.12.257 - AXIS OS LTS 2022
    Software licenses Integrity checksum
    Release notes /ftp/pub/axis/software/MPQT/M5000/10_12_257/M5000_10_12_257.bin - Integrity checksum: bc8faa1b07b46fb4f43db1c02ac4bdb998be3ddc71cb6283a67b1558dc868798 Download

Documentation

  • Architect and engineering specification

  • Datasheet

    • AXIS M5000 PTZ Camera
       (pdf) 948.43 KB
      Download

  • Manuals

    • Installation Guide AXIS M5000 PTZ Camera
       (pdf) 3.95 MB
      Download

  • Dimensions

    • Dimension drawing AXIS M5000 PTZ Camera
       (dwg) 406.99 KB
      (Requires partner access) Download Download Download
    • Dimension drawing AXIS M5000 PTZ Camera
       (pdf) 178.01 KB
      Download

  • Declaration and statement

    • AXIS M5000 - Declaration of Conformity
       (pdf) 43.97 KB
      Download
    • AXIS M5000 - UK Declaration of Conformity
       (pdf) 38.85 KB
      Download
    • AXIS M5000 PTZ Camera - MTBF statement
       (pdf) 58.67 KB
      (Requires partner access) Download Download Download

  • White papers

Videos

Get quick tips and easy solutions in these support videos to help you and your team be successful with your Axis products.

How to install AXIS M5000-G

How to install AXIS M5000-G with AXIS T91B63 Ceiling Mount

Technical specifications

Datasheet (pdf)
Models: AXIS M5000 60 Hz / AXIS M5000 50 Hz
Camera
Lightfinder Lightfinder 2.0
Min illumination/ light sensitivity (Color) 0.1 lux
Min illumination/ light sensitivity (B/W) 0.01 lux
Image sensor CMOS
Image sensor size 1/2.8"
Wide dynamic range Forensic WDR
General
Built-in IR –
OptimizedIR –
Local storage (memory card slot) Yes
Operating temperature 0 to 40 °C
Outdoor Ready –
Vandal rating –
IP rating IP51
Designed for repaint –
Analytics
Autotracking version –
Orientation aid –
Video
Max video resolution 1920x1080
Max frames per second 25/30
Day and Night functionality Yes
Electronic image stabilization –
Lens
Focal length 4.7 - 47 mm
Horizontal field of view 61.8-6.7 °
Vertical field of view 36.3-3.8 °
Pan, Tilt, Zoom
Optical zoom 10
Pan range 360 with autoflip
Tilt range 0 to -180
Guard tour limited guard tour
Digital zoom 12
Compression
Zipstream Yes
H.264 Baseline, High, Main
H.265 Yes
Motion JPEG Yes
Audio
Audio Support Yes
Built-in microphone -
System Integration
Audio detection Yes
Active tampering –
Alarm inputs/outputs –
Network
PoE Class 4
Security
Signed OS Yes
Secure boot Yes
TPM –
* Some technical specifications may vary depending on which hardware option you choose.

Accessories

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Discontinued products

The following compatible products have been discontinued.

Joysticks and keypads

Media converters

Mounts

Power

Power adapters

Video decoders

Warranty

Axis 5-year warranty

5-year warranty for peace of mind

Our new 5-year warranty delivers years of trouble-free ownership, and control over your costs. And, there are no surprises hidden in the fine print – what we promise is exactly what you get. Read more about axis warranties

Part numbers

Part number for ordering

Name Axis region Part number
AXIS M5000 60 Hz BR, KR, US 02188-001
AXIS M5000 50 Hz AR, AU, CN, EU, UK 02187-001
AXIS M5000 50 Hz IN 02187-113
note
Axis products may be subject to U.S. and EU export control regulations, among other national export control legislations. Find export compliance information for your product here.
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