Product support information
Hardware support and RMA service offered until 2031-05-31. For information about the support policy after discontinuation date, go to General support policy after discontinuation date. AXIS OS support until 2031-12-31. For information about AXIS OS support, go to AXIS OS Portal.
After this date, see the product documentation and support pages for self-help resources.
Device software
AXIS Q1952-E
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  Version 11.11.176 - AXIS OS LTS 2024Software licenses Integrity checksum Software Bill of MaterialsSoftware Bill of MaterialsA Software Bill of Materials (SBOM) is a nested inventory list of all components included in the software. It has become an increasingly important and common part of software development lifecycle and processes. Axis works actively with the principles of openness and building trust through transparency, the SBOM is a valued addition to these principles. It provides information to be able to understand if a device has a certain known cybersecurity vulnerability. For more information about AXIS SBOM, please visit the AXIS OS portal. Release notes /ftp/pub/axis/software/MPQT/Q1952-E/11_11_176/Q1952-E_11_11_176.bin - Integrity checksum: 10f00d5d6eb8920db4df6b0daac5a4d89d1d6ec4aee16703b274f295675594d3 Download Download
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  Version 10.12.300 - AXIS OS LTS 2022Release notes /ftp/pub/axis/software/MPQT/Q1952-E/10_12_300/Q1952-E_10_12_300.bin - Integrity checksum: 97d67374500cfde50054c71d7d2fb113bcf592992d96aa5065662e6ccbcce822 Download Download
Older versions
for AXIS Q1952-E Thermal Cameranote
We don't support these versions anymore. They may have known bugs and security vulnerabilities that we have corrected in later versions. We recommend that you use the supported device software.
AXIS Q1952-E
- Version 11.11.169 - AXIS OS LTS 2024 Integrity checksum: SHA256: d12de97b85c32194eaadbd5cb00b057ea4e6bcc52fb9156dd6c16857ea13739e
- Version 11.11.160 - AXIS OS LTS 2024 Integrity checksum: SHA256: be05ad7a2fa0539d3279b05a153e4777726af90b36900e2cd1663049ffbc3001
- Version 11.11.148 - AXIS OS LTS 2024 Integrity checksum: SHA256: 4db5857d22bb8da6e8ae2fb2eaf18937bc8966499a0289e04d6735d52d7d6fbe
- Version 11.11.141 - AXIS OS LTS 2024 Integrity checksum: SHA256: 179046cc8d0812a49c07d868886bfb9ed0220cfa4a4b2ab00dfcd3561368cf18
- Version 11.11.73 - AXIS OS LTS 2024 Integrity checksum: SHA256: e6f2db422b9032d047e47556872621768f574a967376d2d0dc99d4a51ad96a39
- Version 10.12.289 - AXIS OS LTS 2022 Integrity checksum: SHA256: 5aaec1d46526e765f005ec1643b3b17963e5e3b8170ba9fe0a3750b61fb4d464
- Version 10.12.280 - AXIS OS LTS 2022 Integrity checksum: SHA256: 57382e945c0c252458b11f1c870df315bf35453e52468237fb0a237ee79fb8cc
- Version 10.12.270 - AXIS OS LTS 2022 Integrity checksum: SHA256: b33fc7811526e3e421f92c5420a028124a3b4264fa80a2d427a971397372fe35
- Version 10.12.262 - AXIS OS LTS 2022 Integrity checksum: SHA256: a49e13fa6cbb603f7f83f2b6144e60d3f1bc46d6e72a812bc15635327b91aea2
- Version 10.12.130 - AXIS OS LTS 2022 Integrity checksum: SHA256: 748a18086d0dc9dd572e62dbcd8fc6e134299600d3033c092950c79cbf5d49f3
- Version 10.10.69 - AXIS OS active Integrity checksum: SHA256: 67bee77403bf212e2bcad42bce48dbbbaed8b42c5ff034cdec968225242a9445
Documentation
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            Architect and engineering specification
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    AXIS Q1952-E Thermal Camera - A&E Spec (Lite version)(rtf) 40.93 KB
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    AXIS Q1952–E A&E Spec (CSI version)(docx) 40.03 KB
 
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            Datasheet
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    AXIS Q1952-E Thermal Camera(pdf) 1.01 MB
 
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            Manuals
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    AXIS Q1951/52-E Thermal Camera - Installation Guide(pdf) 4.57 MB
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    Repainting instructions AXIS P14 and AXIS Q19 Series(pdf) 340.02 KB
 
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            Dimensions
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    AXIS Q1952-E Thermal Camera(pdf) 231.12 KB
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    AXIS Q1952-E Thermal Camera - CAD Drawing (DWG)(dwg) 736.67 KB
 
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            Brochures
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    Brochure - Axis thermal cameras(pdf) 21.01 MB
 
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            Product comparison tables
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    Comparison tables - offerings Q4 2025(pdf) 13.12 MB
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    Product Comparison Tables - Q2 2025(pdf) 11.57 MB
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    Product Comparison Tables - Q3 2025(pdf) 12.47 MB
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    Product Comparison Tables Hong Kong - Q3 2025(pdf) 12.44 MB
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    Product Comparison Tables SAP - Q3 2025(pdf) 12.83 MB
 
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            Declaration and statement
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    AXIS Q1951/52-E Thermal Camera - Declaration of Conformity(pdf) 53.07 KB
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    AXIS Q1951/52-E Thermal Camera - UK Declaration of Conformity(pdf) 47.45 KB
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    AXIS Q195x-E Thermal Camera - MTBF statement(pdf) 68.26 KB
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    Product Discontinuation Statement AXIS Q1952-E(pdf) 145.95 KB
 
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Technical specifications
| Property description | Property value | |
| Image sensor | Uncooled microbolometer | |
| Thermal sensitivity (NETD) | NETD <25 mK @25C, F1.0 | |
| Thermal sensor resolution | 640x480 | |
| Property description | Property value | |
| Max video resolution | 800x600 (Upscaled) | |
| Max frames per second * | 30 / 8.3 / 8.3 / 30 / 30 / 8.3 | |
| Electronic image stabilization | Yes | |
| Thermal palettes | Yes | |
| Property description | Property value | |
| Focal length * | 10 / 10 / 35 / 35 / 19 / 19 mm | |
| Horizontal field of view * | 63 / 63 / 17 / 17 / 31 / 31 ° | |
| Vertical field of view * | 46 / 46 / 13 / 13 / 24 / 24 ° | |
| Property description | Property value | |
| Zipstream | Yes | |
| H.264 | Baseline, High, Main | |
| Property description | Property value | |
| Audio Support | Yes | |
| Property description | Property value | |
| Audio detection | Yes | |
| Active tampering | Yes | |
| Alarm inputs/outputs | 1/1 | |
| Serial connectors | – | |
| Video motion detection | Yes | |
| Property description | Property value | |
| PoE Class | 3 | |
| Property description | Property value | |
| Signed OS | Yes | |
| Property description | Property value | |
| Local storage (memory card slot) | Yes | |
| Operating temperature | -40 to 60 °C | |
| Outdoor Ready | Yes | |
| IP rating | IP66, IP67 | |
Accessories
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                Cables & connectors- 
    AXIS Connector A 4-pin 2.5 Straight, 10 pcsI/O connector for Axis products Included with this product
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    AXIS Long Range PoE Extender KitRobust solution for covering long distances Recommended for this product
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    AXIS T8129 PoE ExtenderThe smart solution for covering distances Recommended for this product
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    AXIS T8129-E Outdoor PoE ExtenderRobust, outdoor-ready solution for covering distances Recommended for this product
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    AXIS TQ3901 Gasket M20 CableIncluded with this product
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    M12-RJ45 CableResistant to shock and vibration
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    Network Cable Coupler IP66
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    Network cable coupler indoorFor extension of pre-terminated cables
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    Network cable coupler indoor slimFor extension of pre-terminated cables
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    RJ45 Field ConnectorFor quick and easy cable termination
 
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                Edge storage- 
    AXIS Surveillance Card 1 TBHigh endurance microSDXC™ card Recommended for this product
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    AXIS Surveillance Card 128 GBHigh endurance microSDXC™ card Recommended for this product
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    AXIS Surveillance Card 256 GBHigh endurance micro SDXC™ card Recommended for this product
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    AXIS Surveillance Card 512 GBHigh endurance microSDXC™ card Recommended for this product
 
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                Housings & cabinets- 
    AXIS T98A17-VE Media Converter Cabinet ARobust, pre-assembled cabinet for Dome cameras Requires additional accessory Recommended for this product
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    AXIS T98A17-VE Surveillance CabinetRobust cabinet for easy installation of dome cameras Requires additional accessory Recommended for this product
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    AXIS TQ1808-VE Surveillance CabinetExtended cabinet for installation of critical system equipment
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    AXIS TQ1810-E Front KitIncluded with this product
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    AXIS TQ1817-VE Surveillance CabinetExtended cabinet for installation of critical system equipment
 
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                I/O devices
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                Lenses
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                Media converters- 
    AXIS T8604 Media Converter SwitchConverts Ethernet to fiber 12 V DC Recommended for this product
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    AXIS T8606 Media Converter Switch 24 V DCConverts Ethernet to fiber 24 V DC Recommended for this product
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    AXIS T8640 PoE+ over Coax Adapter KitCost-efficient migration to network video for smaller installations Recommended for this product
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    AXIS T8645 PoE+ over Coax Compact KitCompact, cost-efficient single-channel migration to IP Recommended for this product
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    AXIS T98A17-VE Media Converter Cabinet ARobust, pre-assembled cabinet for Dome cameras Requires additional accessory Recommended for this product
 
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                Microphones- 
    AXIS T8351 Mk II Microphone 3.5 mmHigh-performance, low noise analog microphone for superior audio Recommended for this product
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    AXIS T8353A Microphone 3.5 mmFor professional audio surveillance Recommended for this product
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    AXIS TU1001-V MicrophoneA robust microphone for indoor usage
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    AXIS TU1001-VE MicrophoneA robust outdoor-ready microphone Requires additional accessory Recommended for this product
 
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                Mounts- 
    AXIS T91B47 Pole MountFor different pole diameters Recommended for this product
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    AXIS T94F01D Pendant KitMounting on 1.5″ NPS threaded bracket
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    AXIS T94F01M J-Box/Gang Box PlateRecommended for this product
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    AXIS T94F01S Mount BracketIncluded with this product
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    AXIS T94P01B Corner BracketMounting on corners Requires additional accessory Recommended for this product
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    AXIS T94V01C Dual Camera MountBack-to-back camera installation made easy Requires additional accessory Recommended for this product
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    AXIS TP1601 Adapter PlateFor installations with AXIS P14/M42 Series Recommended for this product
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    AXIS TP1602-E Conduit Back BoxIP66-rated outdoor back box
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    AXIS TP3603 Conduit Back BoxFor flexible indoor installations Requires additional accessory Recommended for this product
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    AXIS TQ1602-E Conduit Back BoxIP66/IP67 rated outdoor back box with conduit entrance Recommended for this product
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    AXIS TQ1603-E Conduit Back BoxFor ½″ conduits and M20 pipes Recommended for this product
 
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                Power- 
    AXIS 30 W MidspanFor indoor use, 240 V AC
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    AXIS 30 W Midspan AC/DCWhen mains power is not an option, 30 W
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    AXIS 30 W Outdoor MidspanFor outdoor use, -40 °C to 65 °C (-40 °F to 149 °F)
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    AXIS PoE Midspan 8 portRack-ready and compact multi-port midspan
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    AXIS T8061 Ethernet Surge ProtectorProtects outdoor devices from power surges Recommended for this product
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    AXIS T8120 Midspan 15 W 1-portPower and data to your network device Recommended for this product
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    AXIS T8134 60 W MidspanFor high-power devices
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    AXIS T8144 60 W Industrial MidspanRobust in industrial installations
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    AXIS T8154 60 W SFP MidspanFor network or fiber installations
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    AXIS TU8001 Ethernet Surge ProtectorFor use indoors or in an enclosure Recommended for this product
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    AXIS TU8002-E 90 W MidspanFor high-power outdoor installations
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    AXIS TU8004 90 W MidspanFor high-power devices
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    AXIS TU8010 2-port PoE Extender2-port indoor PoE extender
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    AXIS TU8011 4-port PoE Extender4-port indoor PoE extender
 
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                Power adapters
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                Switches- 
    AXIS D8004 unmanaged PoE switchYour perfect entry-level PoE switch
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    AXIS D8208-R Industrial PoE++ SwitchManaged, 8-port industrial PoE++ switch
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    AXIS D8248 Managed PoE++ Switch48 port switch for efficient network management Recommended for this product
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    AXIS T8504-E Outdoor PoE SwitchManaged, plug-and play outdoor switch Recommended for this product
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    AXIS T8504-R Industrial PoE SwitchManaged, industrial PoE switch
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    AXIS T8508 PoE+ Network Switch8 port switch for efficient network management Recommended for this product
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    AXIS T8516 PoE+ Network Switch16 port switch for efficient network management Recommended for this product
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    AXIS T8524 PoE+ Network Switch24 port switch for efficient network management Recommended for this product
 
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                Tools & extras- 
    AXIS 4-in-1 Security Screwdriver KitConvenient tool for installing Axis products
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    AXIS Bird Control SpikeKeep your outdoor network cameras clean Recommended for this product
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    AXIS I/O Indication LEDSurveillance in action
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    AXIS Lens ClothKeeps lenses clean
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    AXIS T8415 Wireless Installation ToolSimplicity in your hand Recommended for this product
 
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                Video decoders
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                Weathershields
 
   
   
   
  