Product support for
AXIS P8815-2 3D People Counter

AXIS P8815-2 flat in ceiling.
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Axis 5-year warranty
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Product page Technical support

Installation

AXIS P8815-2 3D People Counter provides 3D people counting software and dedicated hardware in one device. The application is preinstalled in firmware 10.1 (or higher) on the AXIS P8815-2 device, it cannot be downloaded separately. If you want to install the latest version of the application, you must upgrade your device's firmware. See how to upgrade the firmware and then find the latest firmware for your device here.

Device software

AXIS OS supported until 2029-12-31.

AXIS P8815-2 3D People Counter

  • Version 11.11.116 - AXIS OS LTS 2024
    Software licenses Integrity checksum Software Bill of Materials
    Release notes /ftp/pub/axis/software/MPQT/P8815-2_3D_People_Counter/11_11_116/P8815-2_3D_People_Counter_11_11_116.bin - Integrity checksum: 848345eab9e3f677708390d86e603da8f0f14f86e500d63533b94c624ab1b621 Download
  • Version 10.12.257 - AXIS OS LTS 2022
    Software licenses Integrity checksum
    Release notes /ftp/pub/axis/software/MPQT/P8815-2_3D_People_Counter/10_12_257/P8815-2_3D_People_Counter_10_12_257.bin - Integrity checksum: dbb6e4be82a02e67ab89b4af38a128c1382e4378a191f51c853dc47939e526f9 Download

Documentation

  • Architect and engineering specification

    • AXIS P8815-2 3D People Counter - A&E Spec (CSI version)
       (docx) 48.06 KB
      (Requires partner access) Download Download Download
    • AXIS P8815-2 3D People Counter - A&E Spec (Lite version)
       (rtf) 38.47 KB
      (Requires partner access) Download Download Download

  • Datasheet

    • AXIS P8815-2 3D People Counter
       (pdf) 905.36 KB
      Download

  • Manuals

    • AXIS P8815-2 3D People Counter - Installation guide
       (pdf) 1.9 MB
      Download
    • AXIS P8815-2 3D People Counter - Repaint instructions
       (pdf) 105.46 KB
      Download
    • Data push integration guide
       (pdf) 520.4 KB
      Download

  • Dimensions

    • AXIS P8815-2 3D People Counter
       (pdf) 173.41 KB
      Download
    • AXIS P8815-2 3D People Counter - CAD drawing (DWG)
       (dwg) 386.43 KB
      (Requires partner access) Download Download Download

  • Brochures

    • GDPR and Axis business intelligence applications
       (pdf) 666.77 KB
      Download

  • Product comparison tables

    • Product Comparison Tables APAC - Q3 2024
       (pdf) 12.09 MB
      Download

  • Declaration and statement

    • AXIS P8815-2 3D People Counter (black) - Declaration of conformity
       (pdf) 39.02 KB
      Download
    • AXIS P8815-2 3D People Counter (black) - MTBF statement
       (pdf) 128.07 KB
      (Requires partner access) Download Download Download
    • AXIS P8815-2 3D People Counter (black) - UK Declaration of conformity
       (pdf) 34.06 KB
      Download
    • AXIS P8815-2 3D People Counter (white) - Declaration of conformity
       (pdf) 38.72 KB
      Download
    • AXIS P8815-2 3D People Counter (white) - MTBF statement
       (pdf) 128.34 KB
      (Requires partner access) Download Download Download
    • AXIS P8815-2 3D People Counter (white) - UK Declaration of conformity
       (pdf) 34.47 KB
      Download

  • White papers

    • Axis people-counting technologies - aspects for system integrators and end customers
       (pdf) 1.33 MB
      Download
    • Device integration with MQTT
       (pdf) 187.36 KB
      Download

Videos

Get quick tips and easy solutions in these support videos to help you and your team be successful with your Axis products.

Configuration tutorial: AXIS 3D People Counter - configure multip...

AXIS P8815-2 3D People Counter recessed installation

AXIS 3D People Counter - configure a single device

AXIS P8815-2 3D People Counter installation tutorial

Technical specifications

For technical specifications please download the datasheet below.
Datasheet (pdf)

Accessories

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Discontinued products

The following compatible products have been discontinued.

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Warranty

Axis 5-year warranty

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Our new 5-year warranty delivers years of trouble-free ownership, and control over your costs. And, there are no surprises hidden in the fine print – what we promise is exactly what you get. Read more about axis warranties

Part numbers

Part number for ordering

Name Axis region Part number
AXIS P8815-2 3D People Counter White AR, AU, BR, CN, EU, JP, KR, UK, US 01786-001
AXIS P8815-2 3D People Counter White IN 01786-113
AXIS P8815-2 3D People Counter Black AR, AU, BR, CN, EU, JP, KR, UK, US 01787-001
AXIS P8815-2 3D People Counter Black IN 01787-113
note
Axis products may be subject to U.S. and EU export control regulations, among other national export control legislations. Find export compliance information for your product here.
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