Product support information
We do not have a direct replacement for this product, please reach out to your local contact for more info/alternative products.Hardware support and RMA service offered until 2028-02-17. For information about the support policy after discontinuation date, go to General support policy after discontinuation date. Software support until 2025-12-31. After this date, see the product documentation and support pages for self-help resources.
                                              
                      
                        note
                      
                    
                    
                                                                  
                        Products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. See  
                        Axis 5-year limited hardware policy
                         to stay updated on warranty coverage when you buy products after their final order date.
                      
                                      Device software
            
                              Software support until 2025-12-31.
                          
          
                    AXIS Q7424-R Mk II
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  Version 5.51.3.10 - PSS/ftp/pub/axis/software/MPQT/Q7424-R_Mk_II/5_51_3_10/Q7424-R_Mk_II_5_51_3_10.bin - Integrity checksum: 3ce4a57defa78cc481705c28f859cadb251fbf06209fae20a5e202afb6511f06 Download DownloadPTZ driversfor AXIS Q7424-R Mk II Video EncoderVersion 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Bosch/Philips Autodome G3A
- Bosch Autodome VG4
- Bosch MIC 400
- Bosch MIC 500
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Cohu 3950 iVIEW
- Cohu ER8945
- Cohu ER8945A
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Daiwa DMP15-H1
- Daiwa DMP23-H2
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Ernitec ICU-PTZ-S 51PA
- Ernitec Orion 361-23C
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- MIC1-400
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- JVC TK-C676
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Kalatel KTD-312 (Computer Interface/Data-merger)
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Lilin PIH-717
- Lilin PIH-7000
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Panasonic WV-CS850/CS854
- Panasonic WV-CS850A/CS854A
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Pelco DD5-C
- Pelco Esprit ES30C/ES31C
- Pelco LRD41C21
- Pelco LRD41C22
- Pelco Spectra III
- Pelco Spectra IV
- Pelco Spectra Mini
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Samsung SCC-643
- Samsung SCP-2120
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Sensormatic Ultra I
- Sensormatic Ultra II
- Sensormatic Ultra III
- Sensormatic Ultra V
- Sensormatic Ultra VII
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Ultrak UltraDome KD6
- Ultrak UltraDome KD6i
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Teb TUB
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Vcl Orbiter MicroSphere
- Vcl Orbiter Gold
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Vicon SVFT-W23
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Videmech 682
- Videmech 555RX
 Version 5.51.3.5This is a list of models supported by this driver, the physical installation depends on the video encoder and the PTZ unit. Check what serial communication the video encoder and PTZ unit will support! Supported models:- Sony EVI-D70/D70P
- Other Sony models may be supported if using an external RS422/RS232 converter.
 
Older versions
for AXIS Q7424-R Mk II Video Encodernote
We don't support these versions anymore. They may have known bugs and security vulnerabilities that we have corrected in later versions. We recommend that you use the supported device software.
AXIS Q7424-R Mk II
- Version 5.51.3.9 - PSS Integrity checksum: SHA256: 3bf254e7a343c7938ea6af4bfd68f274adc165b2be1b7398dc0f2cb4571a3239
- Version 5.51.3.8 - PSS Integrity checksum: SHA256: 78a584bfbd98f1a4a572a77c8db7de3e2385a5281b374d2f636460b8e46b9018
Documentation
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            Manuals
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    AXIS Q7424-R Mk II - Installation Guide(pdf) 1.56 MB
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    AXIS Q7424-R Mk II - User Manual(pdf) 1.24 MB
 
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            Dimensions
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    AXIS Q7424-R Video Encoder(pdf) 228.9 KB
 
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            Declaration and statement
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    AXIS Q7424-R MK-II Video Encoder – Declaration of Conformity(pdf) 85.55 KB
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    AXIS Q7424-R MK-II Video Encoder – UK Declaration of Conformity(pdf) 34.07 KB
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    Product Discontinuation Statement - AXIS Q7424-R MkII Video Encoder(pdf) 133.9 KB
 
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Compatible products
                        Make the most out of your solution. Use the filter to find compatible products.
            
          
                          - 
                Cables & connectors- 
    AXIS Connector A 2-pin 2.5 Straight, 10 pcsFor various Axis products Included with this product
- 
    AXIS Connector A 3-pin 3.81 Straight, 10 pcsFor selected Axis products Included with this product
- 
    AXIS Connector A 6-pin 2.5 Straight, 10 pcsExtended I/O connector for Axis products Included with this product
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    M12-RJ45 CableResistant to shock and vibration
- 
    Network Cable Coupler IP66Extends pre-terminated outdoor cables
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    Network cable coupler indoorFor extension of pre-terminated cables Recommended for this product
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    Network cable coupler indoor slimFor extension of pre-terminated cables
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    RJ45 Field ConnectorFor quick and easy cable termination
 
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                Edge storage- 
    AXIS Surveillance Card 1 TBHigh endurance microSDXC™ card Recommended for this product
- 
    AXIS Surveillance Card 128 GBHigh endurance microSDXC™ card Recommended for this product
- 
    AXIS Surveillance Card 256 GBHigh endurance micro SDXC™ card Recommended for this product
- 
    AXIS Surveillance Card 512 GBHigh endurance microSDXC™ card Recommended for this product
 
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                Media converters- 
    AXIS T8611 SFP Module LC.LXSingle-mode fiber module for up to 10 km transmission range Recommended for this product
- 
    AXIS T8612 SFP Module LC.SXMulti-mode fiber module for up to 550 m transmission range Recommended for this product
- 
    AXIS T8613 SFP Module 1000BASE-TEthernet module for expansion of network ports Recommended for this product
 
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                Microphones
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                Mounts
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                Power- 
    AXIS 30 W MidspanFor indoor use, 240 V AC
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    AXIS 30 W Midspan AC/DCWhen mains power is not an option, 30 W
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    AXIS 30 W Outdoor MidspanFor outdoor use, -40 °C to 65 °C (-40 °F to 149 °F)
- 
    AXIS 90 W Midspan AC/DCWhen mains power is not an option, 90 W
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    AXIS PoE Midspan 8 portRack-ready and compact multi-port midspan
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    AXIS T8120 Midspan 15 W 1-portPower and data to your network device Recommended for this product
- 
    AXIS T8134 60 W MidspanFor high-power devices
- 
    AXIS T8144 60 W Industrial MidspanRobust in industrial installations
- 
    AXIS T8154 60 W SFP MidspanFor network or fiber installations
 
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                Switches- 
    AXIS D8004 unmanaged PoE switchYour perfect entry-level PoE switch
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    AXIS T8504-E Outdoor PoE SwitchManaged, plug-and play outdoor switch
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    AXIS T8504-R Industrial PoE SwitchManaged, industrial PoE switch
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    AXIS T8508 PoE+ Network Switch8 port switch for efficient network management Recommended for this product
- 
    AXIS T8516 PoE+ Network Switch16 port switch for efficient network management Recommended for this product
- 
    AXIS T8524 PoE+ Network Switch24 port switch for efficient network management Recommended for this product
 
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                Tools & extras
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                Video decoders
 
   
   
   
  