Lifecycle support. Lifetime usability.

What is long-term lifecycle support?

Axis provides long-term lifecycle support with regular security patches to ensure devices remain resilient against emerging threats without compromising image usability. And that’s no small thing.

Why is long-term lifecycle support important?

Excellent image usability is essential to users getting what they need from their surveillance system. Unfortunately, every vulnerability patch presents a risk to stable image usability, so the two objectives can work against each other. And what good is a secure device if it’s not doing its job anymore?

The Axis advantage

Rigorous testing is the answer to minimizing exposure to threats while maintaining excellent image usability throughout the lifetime of Axis devices. Every new release is preceded by extreme testing. We track bit rate, frame rate and performance. We evaluate noise level, color, clarity, accuracy, dynamic range, sharpness, and contrast. We test analytics to make sure they still catch every – not just most – unauthorized vehicles. In fact, our systems execute a remarkable 4 million diverse test cases daily. These are complemented by more than 4,000 daily code commits to patch vulnerabilities and improve quality. It adds up to over 1 billion tests and more than 1 million code commits annually.

Taking the long view.

In a testing center, deep inside Axis headquarters, more than a thousand cameras hang on the walls, their lenses blinking like watchful eyes. Every day, these cameras endure a relentless series of automatic tests. And every morning our test engineers check their inboxes with anticipation – and perhaps a touch of dread. Because if there’s any problem at all, an alert telling them to fix it will be waiting for them. And then the testing begins again.

AXIS Q 6315 in city with a cybersecurity overlay

Rigorous testing for lasting performance

Why all this testing? Because Axis is committed to long-term support, which means regular security patches and bug fixes for years. But imagine this: For 6 months, a top-tier camera delivers excellent image usability. Then one day, there’s a software update, and suddenly, the images are subpar. That’s unacceptable. So we’ve built a test regime so rigorous that even the tiniest imperfection gets caught before an update is ever sent out.

Learn about AXIS OS - long-term support

The final testing phase

Once a software update survives weeks of testing, it’s almost ready – but not quite. It’s labeled a release candidate and goes through yet another round of extreme testing. Then, before it reaches users, it’s rolled out in controlled stages to test sites worldwide. So the next time you install a software update and cameras still capture perfectly usable images, think of our development team. Somewhere, in a lab filled with blinking cameras, they’re still testing, still perfecting, and still making sure there’s no need to worry about image usability again.