Product support for
AXIS Q1952-E Thermal Camera

AXIS Q1952-E Thermal Camera viewed from front
Technical support

Product support information

We have replaced this product with: AXIS Q1972-E
For specifications of recommended replacement product, see the datasheet.
Hardware support and RMA service offered until 2031-05-31. For information about the support policy after discontinuation date, go to General support policy after discontinuation date. AXIS OS support until 2031-12-31. For information about AXIS OS support, go to AXIS OS Portal.
After this date, see the product documentation and support pages for self-help resources.
note
Products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. See Axis 5-year limited hardware policy to stay updated on warranty coverage when you buy products after their final order date.

Device software

AXIS OS supported until 2031-12-31.

AXIS Q1952-E

  • Version 11.11.148 - AXIS OS LTS 2024
    Software licenses Integrity checksum Software Bill of Materials
    Release notes /ftp/pub/axis/software/MPQT/Q1952-E/11_11_148/Q1952-E_11_11_148.bin - Integrity checksum: 4db5857d22bb8da6e8ae2fb2eaf18937bc8966499a0289e04d6735d52d7d6fbe Download
  • Version 10.12.289 - AXIS OS LTS 2022
    Software licenses Integrity checksum
    Release notes /ftp/pub/axis/software/MPQT/Q1952-E/10_12_289/Q1952-E_10_12_289.bin - Integrity checksum: 5aaec1d46526e765f005ec1643b3b17963e5e3b8170ba9fe0a3750b61fb4d464 Download

Documentation

  • Architect and engineering specification

  • Datasheet

    • AXIS Q1952-E Thermal Camera
       (pdf) 1.01 MB
      Download

  • Manuals

    • AXIS Q1951/52-E Thermal Camera - Installation Guide
       (pdf) 4.57 MB
      Download
    • Repainting instructions AXIS P14 and AXIS Q19 Series
       (pdf) 340.02 KB
      Download

  • Dimensions

    • AXIS Q1952-E Thermal Camera
       (pdf) 231.12 KB
      Download
    • AXIS Q1952-E Thermal Camera - CAD Drawing (DWG)
       (dwg) 736.67 KB
      (Requires partner access) Download Download Download

  • Brochures

    • Brochure - Axis thermal cameras
       (pdf) 21.01 MB
      Download

  • Product comparison tables

    • Product Comparison Tables - Q2 2025
       (pdf) 11.57 MB
      Download
    • Product Comparison Tables - Q3 2025
       (pdf) 12.47 MB
      Download

  • Declaration and statement

    • AXIS Q1951/52-E Thermal Camera - Declaration of Conformity
       (pdf) 53.07 KB
      Download
    • AXIS Q1951/52-E Thermal Camera - UK Declaration of Conformity
       (pdf) 47.45 KB
      Download
    • AXIS Q195x-E Thermal Camera - MTBF statement
       (pdf) 68.26 KB
      (Requires partner access) Download Download Download

Technical specifications

Datasheet (pdf)
Variants: AXIS Q1952-E 10 mm 30 fps / AXIS Q1952-E 10 mm 8.3 fps / AXIS Q1952-E 35 mm 8.3 fps / AXIS Q1952-E 35 mm 30 fps / AXIS Q1952-E 19 mm 30 fps / AXIS Q1952-E 19 mm 8.3 fps
Camera
Image sensor Uncooled microbolometer
Thermal sensitivity (NETD) NETD <25 mK @25C, F1.0
Thermal sensor resolution 640x480
Video
Max video resolution 800x600 (Upscaled)
Max frames per second * 30 / 8.3 / 8.3 / 30 / 30 / 8.3
Electronic image stabilization Yes
Thermal palettes Yes
Lens
Focal length * 10 / 10 / 35 / 35 / 19 / 19 mm
Horizontal field of view * 63 / 63 / 17 / 17 / 31 / 31 °
Vertical field of view * 46 / 46 / 13 / 13 / 24 / 24 °
Compression
Zipstream Yes
H.264 Baseline, High, Main
Audio
Audio Support Yes
System Integration
Audio detection Yes
Active tampering Yes
Alarm inputs/outputs 1/1
Serial connectors –
Video motion detection Yes
Network
PoE Class 3
Security
Signed OS Yes
General
Local storage (memory card slot) Yes
Operating temperature -40 to 60 °C
Outdoor Ready Yes
IP rating IP66, IP67
* Some technical specifications may vary depending on which hardware option you choose.

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