Product support for AXIS Q1931-E PT Mount Thermal Network Camera

!
Please see the product documentation and support pages for self-help resources.
Recommended replacements:
AXIS Q1941-E PT Mount
For full specifications, check the recommended replacement product datasheet by using the link(s) above.
Firmware
AXIS Q1931-E PT Mount
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Version 6.50.5.5 - LTS-2016/ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_5_5/Q1931-E_PT_Mount_6_50_5_5.bin - Integrity checksum: a740115b4a23c63ea58ec0d3c58a4ea1446a47132bfe7dcf8238dab7f93e4896 Download
Older firmware versions
for AXIS Q1931-E PT Mount Thermal Network Cameranote
We don't support these firmware versions anymore. They may have known bugs and security vulnerabilities that we have corrected in later versions. We recommend that you use the supported firmware.
AXIS Q1931-E PT Mount
- Version 6.50.5.4 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_5_4/Q1931-E_PT_Mount_6_50_5_4.bin - Integrity checksum: cd589a5a36f4d04d67f6ffa29e1f20b80ccd0c2f9eb939fb1334fd1d3a9649a8 Download
- Version 6.50.5.3 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_5_3/Q1931-E_PT_Mount_6_50_5_3.bin - Integrity checksum: c60324fd680867495147eec1e9ce6881bb5458a81ecb230b790b5e2e358a070a Download
- Version 6.50.5.2 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_5_2/Q1931-E_PT_Mount_6_50_5_2.bin - Integrity checksum: bcc8a13de6a3e1e797e3ee1c63ff9d899482e815f607194db1f12a8629c97948 Download
- Version 6.50.5.1 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_5_1/Q1931-E_PT_Mount_6_50_5_1.bin - Integrity checksum: 4742a7b02872f5658e99173453b96f5568fcb48cc9fc9e057c35f2839790955d Download
- Version 6.50.5 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_5/Q1931-E_PT_Mount_6_50_5.bin - Integrity checksum: 7333aad721f2500fd68220c4d5c644b7f2640bb88db91ea098dce57f6f1e7c4c Download
- Version 6.50.4.2 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_4_2/Q1931-E_PT_Mount_6_50_4_2.bin - Integrity checksum: e8bd14aed583fbeba91102a903f53ded1bb93a9a5c09f483c1509473815bfc86 Download
- Version 6.50.4.1 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_4_1/Q1931-E_PT_Mount_6_50_4_1.bin - Integrity checksum: 094eee4c6927f2a5a4f88c3248cd468aa4c8aaa7405c00d7dbef4cbf6e667087 Download
- Version 6.50.4 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_4/Q1931-E_PT_Mount_6_50_4.bin - Integrity checksum: 76ab59117759812749c0cc39a1a95885bebb30b23af70a49da1a05b04de6ab07 Download
- Version 6.50.3.1 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_3_1/Q1931-E_PT_Mount_6_50_3_1.bin - Integrity checksum: 74fb643d9da37fc53209ba6448e29a1d4371e680ddbb9f4b68f8bf9015e8a6e5 Download
- Version 6.50.2.3 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_2_3/Q1931-E_PT_Mount_6_50_2_3.bin - Integrity checksum: 8aa19bad4d7b56116c94f61669d726bdff31e147a860502c6026b39e6702db8c Download
- Version 6.50.2.2 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_2_2/Q1931-E_PT_Mount_6_50_2_2.bin - Integrity checksum: cc7a14e5b3df11b42c3fd96dee8a5dafad05c76a3674c3bbfe14ca06369f474e Download
- Version 6.50.2.1 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_2_1/Q1931-E_PT_Mount_6_50_2_1.bin - Integrity checksum: 0b08c9c973527fb54e44b6296b40a8597120b68dd1239e12238ba97404b3f5a7 Download
Documentation
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Manuals
- AXIS Q1931-E PT Mount - User Manual 2.68 MB
- AXIS Q1931-E PT Mount/Q1932-E PT Mount - Installation Guide 9.07 MB
- How to assign an IP address and access your device 175.08 KB
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Product comparison tables
- Product Comparison Tables - Q2 2022 4.01 MB
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Declaration and statement
- AXIS Q1931-E PT Mount Thermal Network Camera - MTBF statement 534.49 KB(Requires partner access) Download
- AXIS Q1931-E PT Mount Thermal Network Camera – Declaration of Conformity 717.46 KB
- EOL Statement for AXIS Q1931-E and AXIS Q1931-E PT Mount Thermal Network Cameras 111.95 KB
- Export compliance information of Axis video products 473.43 KB
Technical specifications
Models: AXIS Q1931-E PT Mount 7 mm 8.3 fps / AXIS Q1931-E PT Mount 7 mm 30 fps / AXIS Q1931-E PT Mount 13 mm 8.3 fps / AXIS Q1931-E PT Mount 13 mm 30 fps / AXIS Q1931-E PT Mount 35 mm 8.3 fps / AXIS Q1931-E PT Mount 35 mm 30 fps / AXIS Q1931-E PT Mount 60 mm 8.3 fps / AXIS Q1931-E PT Mount 60 mm 30 fps
Camera
Image sensor | – |
Thermal sensitivity (NETD) | <70 mK |
Thermal sensor resolution | 384x288 |
Video
Max video resolution | 768x576 |
Max frames per second * | 8.3 / 30 / 8.3 / 30 / 8.3 / 30 / 8.3 / 8.3 / 30 / 8.3 |
Electronic image stabilization | – |
Multiple color palettes | Yes |
Lens
Focal length * | 7 / 7 / 13 / 13 / 35 / 35 / 60 / 60 mm |
Horizontal field of view * | 55 / 55 / 28 / 28 / 10.7 / 10.7 / 6.2 / 6.2 ° |
Vertical field of view | - ° |
Compression
Zipstream | – |
H.264 | Baseline, Main |
Motion JPEG | Yes |
Audio
Audio Support | – |
System Integration
Audio detection | – |
Active tampering | – |
Alarm inputs/outputs | – |
Serial connectors | Yes |
Video motion detection | Yes |
Network
PoE Class | 3 |
Security
Signed firmware | – |
General
Local storage (memory card slot) | Yes |
Operating temperature | -40 to 60 °C |
Outdoor Ready | Yes |
IP rating | IP66 |
* Some technical specifications may vary depending on which hardware option you choose.
Accessories
Choose from a wide selection of optional and included accessories.
Cables & connectors

AXIS Connector A 2-pin 2.5 Straight, 10 pcs
For various Axis products Included with this product
AXIS Connector A 2-pin 5.08 Straight, 10 pcs
For selected Axis products Included with this product
AXIS T8129 PoE Extender
The smart solution for covering distances Recommended for this product
AXIS T8129-E Outdoor PoE Extender
Robust, outdoor-ready solution for covering distances
Cable Gland A M16, 5 pcs
Included with this product
Network Cable Coupler IP66
Extends pre-terminated outdoor cables
Network cable coupler indoor
For extension of pre-terminated cables
Network cable coupler indoor slim
For extension of pre-terminated cablesEdge storage

AXIS Surveillance Card 1 TB
High endurance microSDXC™ card
AXIS Surveillance Card 64 GB
High endurance microSDXC™ card Recommended for this product
AXIS Surveillance Card 128 GB
High endurance microSDXC™ card Recommended for this product
AXIS Surveillance Card 256 GB
High endurance micro SDXC™ card
AXIS Surveillance Card 512 GB
High endurance microSDXCTM cardMedia converters

AXIS T8604 Media Converter Switch
Converts Ethernet to fiber 12 V DC Recommended for this product
AXIS T8606 Media Converter Switch 24 V DC
Converts Ethernet to fiber 24 V DC Recommended for this product
AXIS T8640 PoE+ over Coax Adapter Kit
Cost-efficient migration to network video for smaller installations Recommended for this product
AXIS T8645 PoE+ over Coax Compact Kit
Compact, cost-efficient single-channel migration to IP Recommended for this product
AXIS T8646 PoE+ Over Coax Blade Kit
Cost-efficient migration to network video for larger installations
AXIS T8648 PoE+ over Coax Blade Compact Kit
Compact, cost-efficient multi-channel migration to IP Recommended for this productMounts

AXIS T91A04 Camera Holder ¾” NPS
For cameras with standard UNC thread Recommended for this product
AXIS T91A05 Camera Holder 1.5" NPS
For cameras with standard UNC thread Recommended for this product
AXIS T91B21 Stand, White
Flexible with discreet cable management
AXIS T91B21 Stand Black
Flexible with discreet cable managementPositioning units
Power

AXIS 30 W Outdoor Midspan
For outdoor use, -40 °C to 65 °C (-40 °F to 149 °F)
AXIS PoE Midspan 8 port
Rack-ready and compact multi-port midspan
AXIS PoE Midspan 16 port
Rack-ready and compact multi-port midspan
AXIS T8061 Ethernet Surge Protector
Protects outdoor devices from power surges
AXIS T8120 Midspan 15 W 1-port
Power and data to your network device Recommended for this product
AXIS T8134 60 W Midspan
For high-power devices
AXIS T8144 60 W Industrial Midspan
Robust in industrial installations