Product support for AXIS Q1931-E Thermal Network Camera

!
Please see the product documentation and support pages for self-help resources.
Recommended replacements:
AXIS Q1951-E
For full specifications, check the recommended replacement product datasheet by using the link(s) above.
Firmware
AXIS Q1931-E
-
Version 6.50.5.5 - LTS-2016/ftp/pub/axis/software/MPQT/Q1931-E/6_50_5_5/Q1931-E_6_50_5_5.bin - Integrity checksum: 791f43d47f3ce5851d8b967a97783cc4d961545ee5149698af336dd7cdf2b26d Download
Older firmware versions
for AXIS Q1931-E Thermal Network Cameranote
We don't support these firmware versions anymore. They may have known bugs and security vulnerabilities that we have corrected in later versions. We recommend that you use the supported firmware.
AXIS Q1931-E
- Version 6.50.5.4 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_5_4/Q1931-E_6_50_5_4.bin - Integrity checksum: a1e578826b39a3559709b3bdb7661f6319fd84323f637c46128bb2502a97f867 Download
- Version 6.50.5.3 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_5_3/Q1931-E_6_50_5_3.bin - Integrity checksum: f9d027f9e4ac651e4255fbe3f31dfd5868a99a65c5f2930cdc55451f72a4d880 Download
- Version 6.50.5.2 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_5_2/Q1931-E_6_50_5_2.bin - Integrity checksum: 81e460a32e31f336ed248d63eed435ba39d31554d67fd2d193a106f0077af585 Download
- Version 6.50.5.1 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_5_1/Q1931-E_6_50_5_1.bin - Integrity checksum: 1551d2ff793b2df698998c337a97cc9a9f679f6faf72b611e1a386d81a7b140f Download
- Version 6.50.5 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_5/Q1931-E_6_50_5.bin - Integrity checksum: bf98ca7c455dda9ef259e7dbe3c87b5f8b20f90af42ecaa394659ac4f6f7cc41 Download
- Version 6.50.4.2 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_4_2/Q1931-E_6_50_4_2.bin - Integrity checksum: df3c35beb45c6aea5e0cdf9fd2d0df64ba7c75fe6cc016be9d25ad5fe995789b Download
- Version 6.50.4.1 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_4_1/Q1931-E_6_50_4_1.bin - Integrity checksum: caac1bdab00bad1eac7b089b8e8e95a372018a9638a7e5d97483397e46764081 Download
- Version 6.50.4 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_4/Q1931-E_6_50_4.bin - Integrity checksum: 727aad3e15174486fd4aa99e5a26c235df2a5f9b85b8a6a545dd4357c11681b6 Download
- Version 6.50.3.1 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_3_1/Q1931-E_6_50_3_1.bin - Integrity checksum: 13ac2da40bd80e934f015052a406cf2ef4f5677815d6b30c3c5e788fba24fb40 Download
- Version 6.50.3 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_3/Q1931-E_6_50_3.bin - Integrity checksum: a8ce97332f687be79e84e4d75c8bd3e638d29275c6f2d456ce38276610b67ac3 Download
- Version 6.50.2.3 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_2_3/Q1931-E_6_50_2_3.bin - Integrity checksum: 425f3132e555a37beaef0e720a6b89980f676945b1be4aa75c00ca878cff715f Download
- Version 6.50.2.2 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_2_2/Q1931-E_6_50_2_2.bin - Integrity checksum: d7f35442de67e50b746b5b0609c4f5b070a8fb5faec112c379a5e4d2cc237cb0 Download
- Version 6.50.2.1 - LTS-2016Release notes Third party software licenses /ftp/pub/axis/software/MPQT/Q1931-E/6_50_2_1/Q1931-E_6_50_2_1.bin - Integrity checksum: 806dcf945fd6dc2a848b37a2f39ccb708a1121377dec915d752ca4d06f945ba2 Download
Documentation
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Manuals
- AXIS Q1931-E/Q1932-E - Installation Guide 3.43 MB
- AXIS Q1931–E Thermal Network Camera - User Manual 1.39 MB
- How to assign an IP address and access your device 175.08 KB
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Dimensions
- AXIS Q1931-E - CAD drawings (DWG & DXF) 851.23 KB(Requires partner access) Download
- AXIS Q1931-E Thermal Network Camera 237.01 KB
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Product comparison tables
- Product Comparison Tables - Q2 2022 4.01 MB
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Declaration and statement
- AXIS Q1931-E Thermal Network Camera - MTBF statement 505.51 KB(Requires partner access) Download
- AXIS Q1931-E Thermal Network Camera – Declaration of Conformity 46.57 KB
- EOL Statement for AXIS Q1931-E and AXIS Q1931-E PT Mount Thermal Network Cameras 111.95 KB
- Export compliance information of Axis video products 473.43 KB
Technical specifications
Models: AXIS Q1931-E 60 mm 30 fps / AXIS Q1931-E 7 mm 30 fps / AXIS Q1931-E 35 mm 30 fps / AXIS Q1931-E 13 mm 30 fps / AXIS Q1931-E 13 mm 8.3 fps / AXIS Q1931-E 35 mm 8.3 fps / AXIS Q1931-E 60 mm 8.3 fps / AXIS Q1931-E 7 mm 8.3 fps
Camera
Image sensor | – |
Thermal sensitivity (NETD) | <70 mK |
Thermal sensor resolution | 384x288 |
Video
Max video resolution | 768x576 (Upscaled) |
Max frames per second * | 30 / 8.3 / 30 / 8.3 / 30 / 8.3 / 30 / 8.3 / 8.3 / 8.3 / 8.3 / 8.3 |
Electronic image stabilization | – |
Multiple color palettes | Yes |
Lens
Focal length * | 60 / 7 / 35 / 13 / 13 / 35 / 60 / 7 mm |
Horizontal field of view * | 6 / 55 / 10.7 / 28.0 / 28.0 / 10.7 / 6 / 55 ° |
Vertical field of view * | 4.7 / 40 / 8 / 21.0 / 21.0 / 8 / 4.7 / 40 ° |
Compression
Zipstream | – |
H.264 | Baseline, Main |
Motion JPEG | Yes |
Audio
Audio Support | Yes |
System Integration
Audio detection | Yes |
Active tampering | Yes |
Alarm inputs/outputs | 2/2 |
Serial connectors | – |
Video motion detection | Yes |
Network
PoE Class | 3 |
Security
Signed firmware | – |
General
Local storage (memory card slot) | Yes |
Operating temperature | -40 to 60 °C |
Outdoor Ready | Yes |
IP rating | IP66 |
* Some technical specifications may vary depending on which hardware option you choose.
Accessories
Choose from a wide selection of optional and included accessories.
Cables & connectors

AXIS Connector A 2-pin 5.08 Straight, 10 pcs
For selected Axis products Included with this product
AXIS Multicable A I/O Audio Power
For connecting audio and I/O Recommended for this product
AXIS T8129 PoE Extender
The smart solution for covering distances Recommended for this product
AXIS T8129-E Outdoor PoE Extender
Robust, outdoor-ready solution for covering distances
Gasket C M20
Included with this product
Network Cable Coupler IP66
Extends pre-terminated outdoor cables
Network cable coupler indoor
For extension of pre-terminated cables
Network cable coupler indoor slim
For extension of pre-terminated cables
Network cable with gasket, 5 m (16 ft)
For outdoor connections Included with this productEdge storage

AXIS Surveillance Card 1 TB
High endurance microSDXC™ card
AXIS Surveillance Card 64 GB
High endurance microSDXC™ card Recommended for this product
AXIS Surveillance Card 128 GB
High endurance microSDXC™ card Recommended for this product
AXIS Surveillance Card 256 GB
High endurance micro SDXC™ card
AXIS Surveillance Card 512 GB
High endurance microSDXCTM cardHousings & cabinets

AXIS T98A15-VE Media Converter Cabinet A
Robust, pre-assembled cabinet for easy fiber installation
AXIS T98A17-VE Media Converter Cabinet A
Robust, pre-assembled cabinet for easy fiber installation Recommended for this product
AXIS T98A17-VE Surveillance Cabinet
Robust cabinet for easy installation of critical system equipment. Recommended for this productMedia converters

AXIS T98A15-VE Media Converter Cabinet A
Robust, pre-assembled cabinet for easy fiber installation
AXIS T98A17-VE Media Converter Cabinet A
Robust, pre-assembled cabinet for easy fiber installation Recommended for this product
AXIS T8604 Media Converter Switch
Converts Ethernet to fiber 12 V DC Recommended for this product
AXIS T8606 Media Converter Switch 24 V DC
Converts Ethernet to fiber 24 V DC Recommended for this product
AXIS T8640 PoE+ over Coax Adapter Kit
Cost-efficient migration to network video for smaller installations Recommended for this product
AXIS T8645 PoE+ over Coax Compact Kit
Compact, cost-efficient single-channel migration to IP Recommended for this product
AXIS T8646 PoE+ Over Coax Blade Kit
Cost-efficient migration to network video for larger installations
AXIS T8648 PoE+ over Coax Blade Compact Kit
Compact, cost-efficient multi-channel migration to IP Recommended for this productMounts

AXIS T94G01P Conduit Back Box
Vandal-resistant for ¾″ conduits and M25 pipes Recommended for this product
AXIS T94G01S Mounting Plate
Powder coated white aluminum mounting plate Included with this product
AXIS T94P01B Corner Bracket
Mounting on corners Recommended for this product
AXIS T94R01B Corner Bracket
For outdoor and indoor installations Recommended for this productPower

AXIS 30 W Outdoor Midspan
For outdoor use, -40 °C to 65 °C (-40 °F to 149 °F)
AXIS PoE Midspan 8 port
Rack-ready and compact multi-port midspan
AXIS PoE Midspan 16 port

AXIS T8061 Ethernet Surge Protector
Protects outdoor devices from power surges
AXIS T8120 Midspan 15 W 1-port
Power and data to your network device Recommended for this product
AXIS T8134 60 W Midspan
For high-power devices
AXIS T8144 60 W Industrial Midspan
Robust in industrial installations