Garantie et services

Garantie Axis

Axis vous offre une garantie de 3 ans en standard* à compter de la date d'achat. 

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Extension de garantie AXIS

Couverture supplémentaire sur 5 ans.

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Assistance, réparation et remplacement

Axis s'engage à vous offrir des produits fonctionnant sans problème et à protéger vos investissements en matière de vidéosurveillance.

* Certaines exceptions peuvent s'appliquer. Pour les produits soumis à la mise à jour de la garantie, veuillez vous reporter à la Mise à jour de la garantie produit 2016

Axis Communications’ recommendations regarding online purchases

To ensure Axis Communications’ customers receive the best product, solutions and support, we highly recommend that Axis Communications’ products be purchased exclusively through resellers who are enrolled in the Axis Communications’ Channel Partner Program (CPP).

CPP members have been vetted by Axis Communications to ensure they can provide a high level of pre- and post-sales support in addition to integration and installation capabilities. Additionally, CPP members have access to the Axis Partner Pages, Training and Certification, Technical Support, Sales Support, RMA services, etc. These benefits provide a robust base for offering customers the best possible solution, experience, and support for Axis products.

A quantity of Axis Communications products sold online through websites and marketplaces are offered by resellers that are not CPP members. Axis Communications cannot ensure that products purchased through these companies are new or manufactured by Axis Communications. Consequently, these products may be altered, used, defective, counterfeit, non-current, or may not be designed for use in your country.

If you are concerned that you are not dealing with a CPP member or would like us to help you get in touch with one, please contact us