Product support for
AXIS Q1942-E PT Mount Thermal Network Camera

AXIS Q1942-E PT Mount front.
Technical support

Product support information

We have replaced this product with: AXIS Q2112-E
For specifications of recommended replacement product, see the datasheet.
Hardware support and RMA service offered until 2031-12-31. For information about the support policy after discontinuation date, go to General support policy after discontinuation date. AXIS OS support until 2030-02-28. For information about AXIS OS support, go to AXIS OS Portal.
After this date, see the product documentation and support pages for self-help resources.
note
Products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. See Axis 5-year limited hardware policy to stay updated on warranty coverage when you buy products after their final order date.

Device software

AXIS OS supported until 2030-02-28.

AXIS Q1942-E PT Mount

  • Version 9.80.95 - AXIS OS LTS 2020
    Software licenses Integrity checksum PTZ drivers
    Release notes /ftp/pub/axis/software/MPQT/Q1942-E_PT_Mount/9_80_95/Q1942-E_PT_Mount_9_80_95.bin - Integrity checksum: 6dd7da80c9caa679e64ab92cdd09133ef4d9c2f76ed5e945416bdc0b4a2fa27f Download

Documentation

  • Architect and engineering specification

    • AXIS Q1942-E PT Mount - A&E Spec (Lite format)
       (rtf) 38.85 KB
      (Requires partner access) Download Download Download
    • AXIS Q1942-E PT Mount Thermal Network Camera - A&E Spec (CSI format)
       (docx) 38.5 KB
      (Requires partner access) Download Download Download

  • Datasheet

    • AXIS Q1942-E PT Mount Thermal Network Camera
       (pdf) 538.44 KB
      Download

  • Manuals

    • AXIS Q19-E PT Mount - Installation Guide
       (pdf) 11.27 MB
      Download
    • AXIS Q1942-E PT Mount - User Manual (FW prior to 7.20)
       (pdf) 1.13 MB
      Download

  • Dimensions

    • AXIS Q1942-E PT Mount Thermal Network Camera
       (pdf) 144.64 KB
      Download
    • AXIS Q1942-E PT Mount Thermal Network Camera - CAD drawing (DWG)
       (dwg) 574.72 KB
      (Requires partner access) Download Download Download

  • Brochures

    • Brochure - Axis thermal cameras
       (pdf) 21.01 MB
      Download
    • Thermal technology glossary
       (pdf) 226.34 KB
      Download

  • Product comparison tables

    • Product comparison table DACH - Q4 2024
       (pdf) 4.56 MB
      Download

  • Declaration and statement

    • AXIS Q1942-E PT Mount Thermal Network Camera - Declaration of Conformity
       (pdf) 45.8 KB
      Download
    • AXIS Q1942-E Thermal Network Camera - MTBF statement
       (pdf) 53.62 KB
      (Requires partner access) Download Download Download
    • EU Export Fact Sheet – EU sensors
       (pdf) 511.68 KB
      Download
    • USA Export Fact Sheet – EU sensors
       (pdf) 335.88 KB
      Download

Technical specifications

Datasheet (pdf)
Variants: AXIS Q1942-E PT Mount 10 mm 8.3 fps / AXIS Q1942-E PT Mount 10 mm 30 fps / AXIS Q1942-E PT Mount 35 mm 8.3 fps / AXIS Q1942-E PT Mount 19 mm 30 fps / AXIS Q1942-E PT Mount 19 mm 8.3 fps / AXIS Q1942-E PT Mount 35 mm 30 fps / AXIS Q1942-E PT Mount 60 mm 8.3 fps / AXIS Q1942-E PT Mount 60 mm 30 fps
Camera
Image sensor Uncooled Micro bolometer
Thermal sensitivity (NETD) <50 mK
Thermal sensor resolution 640x480
Video
Max video resolution 800x600 (Upscaled)
Max frames per second * 8.3 / 30 / 8.3 / 30 / 8.3 / 30 / 8.3 / 30
Electronic image stabilization Yes
Thermal palettes Yes
Lens
Focal length * 10 / 10 / 35 / 19 / 19 / 35 / 60 / 60 mm
Horizontal field of view * 63 / 63 / 17 / 31 / 31 / 17 / 10 / 10 °
Vertical field of view * 49 / 49 / 13.1 / 24 / 24 / 13.1 / 7.7 / 7.7 °
Compression
Zipstream Yes
H.264 Baseline, High, Main
Motion JPEG Yes
Audio
Audio Support -
System Integration
Audio detection –
Active tampering Yes
Alarm inputs/outputs –
Serial connectors Yes
Video motion detection Yes
Network
PoE Class 3
Security
Signed OS Yes
General
Local storage (memory card slot) Yes
Operating temperature -40 to 60 °C
Outdoor Ready Yes
IP rating IP66
* Some technical specifications may vary depending on which hardware option you choose.

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