Product support for
AXIS Q1931-E Thermal Network Camera

IP Camera AXIS Q1931-E has bullet-style design and multiple lens options with shock detection. The camera is viewed from it´s left.
Technical support

Product end of support

Hardware support expired on 2021-04-30. After this date, please see the product documentation and support pages for self-help resources.
Recommended replacements: AXIS Q1941-E
For full specifications, check the recommended replacement product datasheet by using the link(s) above.

Firmware

AXIS Q1931-E

  • Version 6.50.5.8
    Software licenses Integrity checksum
    Release notes
    /ftp/pub/axis/software/MPQT/Q1931-E/6_50_5_8/Q1931-E_6_50_5_8.bin - Integrity checksum: 8098c99aff14db2a4f0c19e63245848e85125f94e63d64382ecb46324b76c7c1 Download

Documentation

  • Manuals

    • AXIS Q1931-E/Q1932-E - Installation Guide
       3.43 MB
      Download
    • AXIS Q1931–E Thermal Network Camera - User Manual
       1.39 MB
      Download

  • Product comparison tables

    • Product Comparison Tables - Q2 2023
       3.28 MB
      Download
    • Product Comparison Tables - Q3 2023
       10.69 MB
      Download

  • Declaration and statement

    • AXIS Q1931-E Thermal Network Camera - MTBF statement
       505.51 KB
      (Requires partner access) Download
    • EOL Statement for AXIS Q1931-E and AXIS Q1931-E PT Mount Thermal Network Cameras
       111.95 KB
      Download

Videos

Get quick tips and easy solutions in these support videos to help you and your team be successful with your Axis products.

Mounting tip: AXIS Q1765/Q1931/Q1932 PT Mount and the YP3040 Pan-...

Mounting tip: AXIS Q1765/Q1931/Q1932 PT Mount and the YP3040 Pan-...

Installation tip: Inserting a Micro SD Card in an AXIS Q1931 or A...

Installation tip: Physical reconfiguration of an AXIS Q1931 or AX...

Technical specifications

Models: AXIS Q1931-E 60 mm 30 fps / AXIS Q1931-E 7 mm 30 fps / AXIS Q1931-E 35 mm 30 fps / AXIS Q1931-E 13 mm 30 fps / AXIS Q1931-E 13 mm 8.3 fps / AXIS Q1931-E 35 mm 8.3 fps / AXIS Q1931-E 60 mm 8.3 fps / AXIS Q1931-E 7 mm 8.3 fps
Camera
Image sensor –
Thermal sensitivity (NETD) <70 mK
Thermal sensor resolution 384x288
Video
Max video resolution 768x576 (Upscaled)
Max frames per second * 30 / 8.3 / 30 / 8.3 / 30 / 8.3 / 30 / 8.3 / 8.3 / 8.3 / 8.3 / 8.3
Electronic image stabilization –
Multiple color palettes Yes
Lens
Focal length * 60 / 7 / 35 / 13 / 13 / 35 / 60 / 7 mm
Horizontal field of view * 6 / 55 / 10.7 / 28.0 / 28.0 / 10.7 / 6 / 55 °
Vertical field of view * 4.7 / 40 / 8 / 21.0 / 21.0 / 8 / 4.7 / 40 °
Compression
Zipstream –
H.264 Baseline, Main
Motion JPEG Yes
Audio
Audio Support Yes
System Integration
Audio detection Yes
Active tampering Yes
Alarm inputs/outputs 2/2
Serial connectors –
Video motion detection Yes
Network
PoE Class 3
Security
Signed firmware –
General
Local storage (memory card slot) Yes
Operating temperature -40 to 60 °C
Outdoor Ready Yes
IP rating IP66
* Some technical specifications may vary depending on which hardware option you choose.

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Warranty

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