Product support for
AXIS Q1931-E Thermal Network Camera

IP Camera AXIS Q1931-E has bullet-style design and multiple lens options with shock detection. The camera is viewed from it´s left.
Technical support

Product end of support

We have replaced this product with: AXIS Q1971-E
For specifications of recommended replacement product, see the datasheet.
Hardware support and RMA service expired on 2021-04-30. For information about the support policy after discontinuation date, go to General support policy after discontinuation date. AXIS OS support expired on 2021-04-30. For information about AXIS OS support, go to AXIS OS Portal.
After this date, see the product documentation and support pages for self-help resources. When the AXIS OS support period has expired no further updates will be released. Software for all devices can be found on the device software download page.
note
Please note that for products that no longer receive updates, i.e. the AXIS OS support date is passed, the software is no longer supported and may have known bugs and security vulnerabilities.

Device software

AXIS OS support has expired.

AXIS Q1931-E

  • Version 6.50.5.8 - PSS
    Software licenses Integrity checksum
    Release notes
    /ftp/pub/axis/software/MPQT/Q1931-E/6_50_5_8/Q1931-E_6_50_5_8.bin - Integrity checksum: 8098c99aff14db2a4f0c19e63245848e85125f94e63d64382ecb46324b76c7c1 Download

Documentation

  • Manuals

    • AXIS Q1931-E/Q1932-E - Installation Guide
       (pdf) 3.43 MB
      Download
    • AXIS Q1931–E Thermal Network Camera - User Manual
       (pdf) 1.39 MB
      Download

  • Dimensions

    • AXIS Q1931-E Thermal Network Camera, AXIS Q1941-E Thermal Network Camera, AXIS Q1942-E Thermal Network Camera
       (stp) 6.67 MB
      (Requires partner access) Download Download Download

  • Declaration and statement

    • AXIS Q1931-E Thermal Network Camera - MTBF statement
       (pdf) 505.51 KB
      (Requires partner access) Download Download Download
    • EOL Statement for AXIS Q1931-E and AXIS Q1931-E PT Mount Thermal Network Cameras
       (pdf) 111.95 KB
      Download

Videos

Get quick tips and easy solutions in these support videos to help you and your team be successful with your Axis products.

Mounting tip: AXIS Q1765/Q1931/Q1932 PT Mount and the YP3040 Pan-...

Mounting tip: AXIS Q1765/Q1931/Q1932 PT Mount and the YP3040 Pan-...

Installation tip: Inserting a Micro SD Card in an AXIS Q1931 or A...

Installation tip: Physical reconfiguration of an AXIS Q1931 or AX...

Technical specifications

Datasheet (pdf)
Variants: AXIS Q1931-E 60 mm 30 fps / AXIS Q1931-E 7 mm 30 fps / AXIS Q1931-E 35 mm 30 fps / AXIS Q1931-E 13 mm 30 fps / AXIS Q1931-E 13 mm 8.3 fps / AXIS Q1931-E 35 mm 8.3 fps / AXIS Q1931-E 60 mm 8.3 fps / AXIS Q1931-E 7 mm 8.3 fps
Camera
Image sensor –
Thermal sensitivity (NETD) <70 mK
Thermal sensor resolution 384x288
Video
Max video resolution 768x576 (Upscaled)
Max frames per second * 30 / 8.3 / 30 / 8.3 / 30 / 8.3 / 30 / 8.3 / 8.3 / 8.3 / 8.3 / 8.3
Electronic image stabilization –
Thermal palettes Yes
Lens
Focal length * 60 / 7 / 35 / 13 / 13 / 35 / 60 / 7 mm
Horizontal field of view * 6 / 55 / 10.7 / 28.0 / 28.0 / 10.7 / 6 / 55 °
Vertical field of view * 4.7 / 40 / 8 / 21.0 / 21.0 / 8 / 4.7 / 40 °
Compression
Zipstream –
H.264 Baseline, Main
Motion JPEG Yes
Audio
Audio Support Yes
System Integration
Audio detection Yes
Active tampering Yes
Alarm inputs/outputs 2/2
Serial connectors –
Video motion detection Yes
Network
PoE Class 3
Security
Signed OS –
General
Local storage (memory card slot) Yes
Operating temperature -40 to 60 °C
Outdoor Ready Yes
IP rating IP66
* Some technical specifications may vary depending on which hardware option you choose.

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