Product support for
AXIS Q1931-E PT Mount Thermal Network Camera

IP Camera AXIS Q1931-E has intelligent video, shock detection and thermal imaging for IP-Surveillance.
Technical support

Product end of support

Hardware support expired on 2021-04-30. After this date, please see the product documentation and support pages for self-help resources.
Recommended replacements: AXIS Q1941-E PT Mount
For full specifications, check the recommended replacement product datasheet by using the link(s) above.

Firmware

AXIS Q1931-E PT Mount

  • Version 6.50.5.8
    Software licenses Integrity checksum PTZ drivers
    Release notes
    /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_5_8/Q1931-E_PT_Mount_6_50_5_8.bin - Integrity checksum: eead5cf84d5e3f0fc922ca6638010976b7798decf7468e7d399afc8c9fa64388 Download

    PTZ drivers

    for AXIS Q1931-E PT Mount Thermal Network Camera Choose which manufacturer you need the PTZ driver for.
  • Version 6.50.5.7 - AXIS OS LTS 2016
    Software licenses Integrity checksum PTZ drivers
    Release notes
    /ftp/pub/axis/software/MPQT/Q1931-E_PT_Mount/6_50_5_7/Q1931-E_PT_Mount_6_50_5_7.bin - Integrity checksum: c7a5311ece50b40ebce9684e961a8dab1c0928d8336d75f4aced4fa9f609ec01 Download

    PTZ drivers

    for AXIS Q1931-E PT Mount Thermal Network Camera Choose which manufacturer you need the PTZ driver for.

Documentation

  • Manuals

    • AXIS Q1931-E PT Mount - User Manual
       2.68 MB
      Download
    • AXIS Q1931-E PT Mount/Q1932-E PT Mount - Installation Guide
       9.07 MB
      Download

  • Product comparison tables

    • Product Comparison Tables - Q2 2023
       3.28 MB
      Download

  • Declaration and statement

    • AXIS Q1931-E PT Mount Thermal Network Camera - MTBF statement
       534.49 KB
      (Requires partner access) Download
    • EOL Statement for AXIS Q1931-E and AXIS Q1931-E PT Mount Thermal Network Cameras
       111.95 KB
      Download
    • Export compliance information of Axis video products
       473.43 KB
      Download

Technical specifications

Models: AXIS Q1931-E PT Mount 7 mm 8.3 fps / AXIS Q1931-E PT Mount 7 mm 30 fps / AXIS Q1931-E PT Mount 13 mm 8.3 fps / AXIS Q1931-E PT Mount 13 mm 30 fps / AXIS Q1931-E PT Mount 35 mm 8.3 fps / AXIS Q1931-E PT Mount 35 mm 30 fps / AXIS Q1931-E PT Mount 60 mm 8.3 fps / AXIS Q1931-E PT Mount 60 mm 30 fps
Camera
Image sensor –
Thermal sensitivity (NETD) <70 mK
Thermal sensor resolution 384x288
Video
Max video resolution 768x576
Max frames per second –
Electronic image stabilization –
Multiple color palettes Yes
Lens
Focal length –
Horizontal field of view –
Vertical field of view –
Compression
Zipstream –
H.264 Baseline, Main
Motion JPEG Yes
Audio
Audio Support –
System Integration
Audio detection –
Active tampering –
Alarm inputs/outputs –
Serial connectors Yes
Video motion detection Yes
Network
PoE Class 3
Security
Signed firmware –
General
Local storage (memory card slot) Yes
Operating temperature -40 to 60 °C
Outdoor Ready Yes
IP rating IP66
* Some technical specifications may vary depending on which hardware option you choose.

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Warranty

Axis 3-year warranty

For peace of mind

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