Serial Number

Each Axis product has a unique serial number that can be used in the installation process or for identification of individual devices in large installations.  

Serial numbers for Axis network video, print and document servers generally start with either 00408c or accc8e followed by another 6 hexadecimal characters. The serial number is identical to the product's hardware address (MAC address) and can be written in the format 00408c1a2b3c, accc8e1a2b3c, 00:40:8c:1a:2b:3c​ or acc:cc:8e:1a:2b:3c.

How to find the Serial Number (S/N):

Where?

How do I find it?

Axis Network Video Products

On the hardware See the printed label on the Axis network video product
(the label may be hidden if the Axis device is installed)
Internal Web pages (GUI) In the network video product's internal web pages, go to:
Setup / System Options / Support / System Overview 
In the network video product's internal web pages, go to:
Setup / System Options / Support / Logs & Reports / Information / Server Report

 

The server report contains important information about the Axis network video product, firmware version and a list of the current parameter settings. A valid server report is required when requesting assistance from Axis support.

Axis Print Servers

On the hardware See the printed label on the Axis print server
Internal Web pages (GUI) In the internal web pages, go to: 
Admin / This Print Server
See Serial Number
In the internal web pages, go to:

Admin / Support 
Select Server Report

The server report contains important information about the Axis server, firmware version and a list of the current parameter settings. A valid server report is required when requesting assistance from Axis support.

Axis Document Servers

On the hardware See the printed label on the Axis document server
Internal Web pages (GUI) In the internal web pages, go to: 
admin / This AXIS 70x
See Hardware Address (identical to the serial number)
In the internal web pages, go to:

admin / Support 
Select Server Report and see Hardware Address (identical to the serial number)

The server report contains important information about the Axis server, firmware version and a list of the current parameter settings. A valid server report is required when requesting assistance from Axis support.

 

Note:
For future reference, take a note of the serial number of each Axis network product installed.