Product support for
AXIS Q7424-R Mk II Video Encoder

AXIS Q7424-R Mk II Video Encoder from front
Axis 5-year warranty 5-year warranty
Axis 5-year warranty 5-year warranty
Technical support

Product support information

We have a new product coming. Please reach out to your local contact for additional information.
Hardware support and RMA service offered until 2028-02-17. After this date, see the product documentation and support pages for self-help resources. For information about the support policy after discontinuation date, go to General support policy after discontinuation date.
note
Products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. See Axis 5-year limited hardware policy to stay updated on warranty coverage when you buy products after their final order date.

Firmware

AXIS Q7424-R Mk II

  • Version 5.51.3.8
    Software licenses Integrity checksum PTZ drivers
    Release notes
    /ftp/pub/axis/software/MPQT/Q7424-R_Mk_II/5_51_3_8/Q7424-R_Mk_II_5_51_3_8.bin - Integrity checksum: 78a584bfbd98f1a4a572a77c8db7de3e2385a5281b374d2f636460b8e46b9018 Download

    PTZ drivers

    for AXIS Q7424-R Mk II Video Encoder Choose which manufacturer you need the PTZ driver for.

Documentation

  • Manuals

    • AXIS Q7424-R Mk II - Installation Guide
       (pdf) 1.56 MB
      Download
    • AXIS Q7424-R Mk II - User Manual
       (pdf) 1.24 MB
      Download

  • Dimensions

    • AXIS Q7424-R Video Encoder
       (pdf) 228.9 KB
      Download

  • Product comparison tables

    • Product Comparison Tables - Q4 2023
       (pdf) 9.16 MB
      Download

  • Declaration and statement

    • AXIS Q7424-R MK-II Video Encoder – Declaration of Conformity
       (pdf) 85.55 KB
      Download
    • AXIS Q7424-R MK-II Video Encoder – UK Declaration of Conformity
       (pdf) 34.07 KB
      Download
    • Product Discontinuation Statement - AXIS Q7424-R MkII Video Encoder
       (pdf) 133.9 KB
      Download

  • White papers

    • Video encoders - Providing analog video with IP benefits
       (pdf) 1.42 MB
      Download

Compatible products

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Discontinued products

The following compatible products have been discontinued.

Edge storage

Joysticks and keypads

Power

Video decoders

Warranty

Axis 5-year warranty

5-year warranty for peace of mind

Our new 5-year warranty delivers years of trouble-free ownership, and control over your costs. And, there are no surprises hidden in the fine print – what we promise is exactly what you get. Read more about axis warranties
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