Product support for
AXIS Q7424-R Mk II Video Encoder
Product support information
We have a new product coming. Please reach out to your local contact for additional information.Hardware support and RMA service offered until 2028-02-17. After this date, see the product documentation and support pages for self-help resources. For information about the support policy after discontinuation date, go to General support policy after discontinuation date.
note
Products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. See
Axis 5-year limited hardware policy
to stay updated on warranty coverage when you buy products after their final order date.
Firmware
AXIS Q7424-R Mk II
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Version 5.51.3.8/ftp/pub/axis/software/MPQT/Q7424-R_Mk_II/5_51_3_8/Q7424-R_Mk_II_5_51_3_8.bin - Integrity checksum: 78a584bfbd98f1a4a572a77c8db7de3e2385a5281b374d2f636460b8e46b9018 Download
Older firmware versions
for AXIS Q7424-R Mk II Video Encodernote
We don't support these firmware versions anymore. They may have known bugs and security vulnerabilities that we have corrected in later versions. We recommend that you use the supported firmware.
AXIS Q7424-R Mk II
- Version 5.51.3.7Software licenses /ftp/pub/axis/software/MPQT/Q7424-R_Mk_II/5_51_3_7/Q7424-R_Mk_II_5_51_3_7.bin - Integrity checksum: 6285bb36981778f2de28f6d7d067d157f1c65aaa9424f5a16ef9655257cf704f Release notes
- Version 5.51.3.6Software licenses /ftp/pub/axis/software/MPQT/Q7424-R_Mk_II/5_51_3_6/Q7424-R_Mk_II_5_51_3_6.bin - Integrity checksum: 6f6eb56daddd88169f06727e9b8b53efebc2f780c3969ed1f59013eb1dbdd0a8 Release notes
- Version 5.51.3.5Software licenses /ftp/pub/axis/software/MPQT/Q7424-R_Mk_II/5_51_3_5/Q7424-R_Mk_II_5_51_3_5.bin - Integrity checksum: 3359e7ec57174513a579b9e2da32e5534d638b59129beb59814e9ebf3e2d352a Release notes
- Version 5.51.3.4Software licenses /ftp/pub/axis/software/MPQT/Q7424-R_Mk_II/5_51_3_4/Q7424-R_Mk_II_5_51_3_4.bin - Integrity checksum: 75b8cb9d37c6426d276b30667f6dcfad135f5388d2129e9f0aeaa6ed38dfd195 Release notes
- Version 5.51.3.3Software licenses /ftp/pub/axis/software/MPQT/Q7424-R_Mk_II/5_51_3_3/Q7424-R_Mk_II_5_51_3_3.bin - Integrity checksum: 698ef5687a4a7ae4ab86b90e2c75d1d7932a2fdb3838c3dd7583ed1f189e2770 Release notes
- Version 5.51.3.2Software licenses /ftp/pub/axis/software/MPQT/Q7424-R_Mk_II/5_51_3_2/Q7424-R_Mk_II_5_51_3_2.bin - Integrity checksum: f7d5598b8d5a61da3fd159e21cbfc081d6839113ea9661e55f1438bc192d7e2d Release notes
- Version 5.51.3.1Software licenses /ftp/pub/axis/software/MPQT/Q7424-R_Mk_II/5_51_3_1/Q7424-R_Mk_II_5_51_3_1.bin - Integrity checksum: a2f1f02ddccc5fa13b8aa6519a19126a01ec80c39c672ed50178e3d9f5b8a5b6 Release notes
- Version 5.51.3Software licenses /ftp/pub/axis/software/MPQT/Q7424-R_Mk_II/5_51_3/Q7424-R_Mk_II_5_51_3.bin - Integrity checksum: fbe470c387ab02b242bd77555f85536910646c9e5fbb18e368dc87af70d5e159 Release notes
Documentation
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Manuals
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AXIS Q7424-R Mk II - Installation Guide(pdf) 1.56 MB
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AXIS Q7424-R Mk II - User Manual(pdf) 1.24 MB
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Dimensions
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AXIS Q7424-R Video Encoder(pdf) 228.9 KB
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Product comparison tables
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Product Comparison Tables - Q4 2023(pdf) 9.16 MB
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Declaration and statement
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AXIS Q7424-R MK-II Video Encoder – Declaration of Conformity(pdf) 85.55 KB
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AXIS Q7424-R MK-II Video Encoder – UK Declaration of Conformity(pdf) 34.07 KB
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Product Discontinuation Statement - AXIS Q7424-R MkII Video Encoder(pdf) 133.9 KB
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White papers
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Video encoders - Providing analog video with IP benefits(pdf) 1.42 MB
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Compatible products
Make the most out of your solution. Use the filter to find compatible products.
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Cables & connectors
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AXIS Connector A 2-pin 2.5 Straight, 10 pcs
Included with this product -
AXIS Connector A 3-pin 3.81 Straight, 10 pcs
For selected Axis products Included with this product -
AXIS Connector A 6-pin 2.5 Straight, 10 pcs
Extended I/O connector for Axis products Included with this product -
M12-RJ45 Cable
Resistant to shock and vibration -
Network Cable Coupler IP66
Extends pre-terminated outdoor cables -
Network cable coupler indoor
For extension of pre-terminated cables Recommended for this product -
Network cable coupler indoor slim
For extension of pre-terminated cables -
RJ45 Field Connector
For quick and easy cable termination
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Edge storage
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AXIS Surveillance Card 1 TB
High endurance microSDXC™ card Recommended for this product -
AXIS Surveillance Card 128 GB
High endurance microSDXC™ card Recommended for this product -
AXIS Surveillance Card 256 GB
High endurance micro SDXC™ card Recommended for this product -
AXIS Surveillance Card 512 GB
High endurance microSDXCTM card Recommended for this product -
AXIS Surveillance Card 64 GB
High endurance microSDXC™ card Recommended for this product
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Media converters
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AXIS T8611 SFP Module LC.LX
Single-mode fiber module for up to 10 km transmission range Recommended for this product -
AXIS T8612 SFP Module LC.SX
Multi-mode fiber module for up to 550 m transmission range Recommended for this product -
AXIS T8613 SFP Module 1000BASE-T
Ethernet module for expansion of network ports Recommended for this product
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Microphones
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Mounts
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Power
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AXIS 30 W Midspan
For indoor use, 240 V AC -
AXIS 30 W Midspan AC/DC
When mains power is not an option, 30 W -
AXIS 30 W Outdoor Midspan
For outdoor use, -40 °C to 65 °C (-40 °F to 149 °F) -
AXIS 90 W Midspan AC/DC
When mains power is not an option, 90 W -
AXIS PoE Midspan 16 port
Rack-ready and compact multi-port midspan -
AXIS PoE Midspan 8 port
Rack-ready and compact multi-port midspan -
AXIS T8120 Midspan 15 W 1-port
Power and data to your network device Recommended for this product -
AXIS T8134 60 W Midspan
For high-power devices -
AXIS T8144 60 W Industrial Midspan
Robust in industrial installations -
AXIS T8154 60 W SFP Midspan
For network or fiber installations
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Switches
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D8004 unmanaged PoE switch
Your perfect entry-level PoE switch -
AXIS T8504-E Outdoor PoE Switch
Managed, plug-and play outdoor switch -
AXIS T8504-R Industrial PoE Switch
Managed, industrial PoE switch -
AXIS T8508 PoE+ Network Switch
8 port switch for efficient network management Recommended for this product -
AXIS T8516 PoE+ Network Switch
16 port switch for efficient network management Recommended for this product -
AXIS T8524 PoE+ Network Switch
24 port switch for efficient network management Recommended for this product
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Tools & extras
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Video decoders
Discontinued products
The following compatible products have been discontinued.Edge storage
Joysticks and keypads
Power
- AXIS T81B22 DC 30 W Midspan 1-port
- AXIS T8123-E Outdoor Midspan 30 W 1-port
- AXIS T8125 AC 24 V Midspan 60 W 1-port
- AXIS T8133 Midspan 30 W 1-port