Product support for
AXIS 3D People Counter

AXIS 3D People Counter
Technical support

Product support information

We do not have a direct replacement for this product, please reach out to your local contact for more info/alternative products. Software support expired on 2024-02-12. After this date, see the product documentation and support pages for self-help resources.

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AXIS 3D People Counter

The latest version of this software is 1.8.3
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The application requires a license purchased before the discontinuation date. Trial licenses are no longer issued. 

The application can be installed on compatible Axis cameras with supported firmware until the end of the support period. No additional feature development will be made for the application. Axis software is not covered by Axis warranty. For further assistance, please visit technical support.

Documentation

  • Architect and engineering specification

    • AXIS Store Optimization Suite - A&E Spec (short version)
       (rtf) 76.41 KB
      (Requires partner access) Download Download Download

  • Datasheet

    • AXIS 3D People Counter
       (pdf) 342.34 KB
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  • Manuals

    • AXIS 3D People Counter - User Manual
       (pdf) 818.01 KB
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    • AXIS 3D People Counter - User Manual for software version 1.6.5 and earlier
       (pdf) 769.97 KB
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    • AXIS 3D People Counter markers
       (pdf) 49.56 KB
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  • Brochures

    • GDPR and Axis retail applications
       (pdf) 687.83 KB
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  • Product comparison tables

    • Product Comparison Tables - Q2 2024
       (pdf) 9.97 MB
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    • Product Comparison Tables APAC - Q2 2024
       (pdf) 10.73 MB
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  • Declaration and statement

    • EOL Statement AXIS F8804 Stereo Sensor and AXIS P8804 Stereo Sensor Kit, P8804-2 3D People Counter Kit and AXIS 3D People Counter E-license
       (pdf) 59.83 KB
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