Why is it not possible to downgrade firmware on my new AXIS Q6074/75 camera?
Support for new hardware has been added in available active track releases since 10.6.5 and LTS 188.8.131.52.
The products with the new hardware will have a new part number (ending with xxxxx-xxx-02) and a new HWID (HardwareID). These units can't be downgraded to a firmware that is older than the active track release 10.6.5 and LTS 184.108.40.206 since they do not have support for this new hardware.
Products using the old hardware (part number that ends with xxxxx-xxx-01), see old HWID below, will still be able to downgrade to earlier releases of firmware from the active track and LTS.
Here is the list of affected products and the HWID for new and old units:
|Product||Old HWID (Part number ending with -01)||New HWID (Part number ending with -02)|
|AXIS Q6074-E 50Hz||7D9.1||917.1|
|AXIS Q6074-E 60Hz||7D9.2||917.2|
|AXIS Q6074 50Hz||7DA.1||918.1|
|AXIS Q6074 60Hz||7DA.2||918.2|
|AXIS Q6075-E 50Hz||7B0||914.1|
|AXIS Q6075-E 60Hz||7B0||914.2|
|AXIS Q6075 50Hz||7B1||915.1|
|AXIS Q6075 60Hz||7B1||915.2|
|AXIS Q6075-SE 50Hz||7FA.1||916.1|
|AXIS Q6075-SE 60Hz||7FA.2||916.2|
You can check the "HardwareID" on your product in the server report and the part number on the bottom of your camera.