Why is it not possible to downgrade firmware on my new AXIS P3247/8 camera?
Support for new hardware has been added in active track releases since 10.4.0/10.8.3/10.11.85/10.11.89.
The products with the new hardware will have a new HWID (HardwareID) and these units can't be downgraded to a firmware that is older than the active track release 10.4.0/10.8.3/10.11.85/10.11.89 (depending on HardwareID) since it does not have support for this new hardware. However these can be downgraded to 9.80.3.1/9.80.3.9/9.80.3.13 (depending on HardwareID) release on LTS track and later when available.
Here is the list of affected products and the HWID support for different versions :
|
Product name |
Old HWID, support all firmwares |
New HWID |
New HWID |
New HWID |
New HWID |
|
AXIS P3247-LV |
7BE.1 |
91E.1 |
956.1 |
985.1 |
993.1 |
|
AXIS P3247-LVE |
7BE.2 |
91E.2 |
956.2 |
985.2 |
993.2 |
|
AXIS P3248-LV |
7BF.1 |
91F.1 |
956.3 |
986.1 |
994.1 |
|
AXIS P3248-LVE |
7BF.2 |
91F.2 |
956.4 |
986.2 |
994.2 |
You can check the "HardwareID" on your product in the server report.