Why is it not possible to downgrade firmware on my new P14 camera?
Support for a new type of MCU has been done in service release.
The products with the new MCU type will have a new HWID (HardwareID) and these units can't be downgraded to a firmware that is older than the service release 10.3.0.1 or LTS track 126.96.36.199 since the older firmware does not have support for this type of MCU.
Products using the old MCU type, see old HWID, will still be able to downgrade to earlier releases than 10.3.0.1 firmware.
Here is the list of affected products and the HWID for new and old units:
|Product||Old HWID||New HWID|
You can check the "HardwareID" on your product in the server report.