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ID FAQ116503

What is the retry logic if my clip fails to offload from the system controller unit to the content destination?

If the clip fails to offload, the system controller unit will try again, using an exponential back-off time, capping at 1h. First back-off is 10 sec, second is 10* 2^1, etc. There is also a jitter of 0-30 seconds on each back-off. 

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