Product support information
For specifications of recommended replacement product, see the datasheet.Hardware support and RMA service offered until 2030-05-08. For information about the support policy after discontinuation date, go to General support policy after discontinuation date. Software support until 2029-05-08. After this date, see the product documentation and support pages for self-help resources.
note
Products shipped from Axis to the original purchaser after the product discontinuation date may come with a limited hardware warranty. See
Axis 5-year limited hardware policy
to stay updated on warranty coverage when you buy products after their final order date.
Download
note
AXIS Player for Soundtrack Business is an application which gives you access to Soundtrack Your Brand platform.
Support and documentation can be found here.
With our ACAP for Syn-Apps Revolution Notification Platform you can easily use Axis audio devices with Syn-Apps mass notification system.
Device software
Software support until 2029-05-08.
AXIS C1004-E
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Version 9.80.78.1 - LTS 2020/ftp/pub/axis/software/PACS/C1004-E/9_80_78_1/C1004-E_9_80_78_1.bin - Integrity checksum: 7765a462eb1b3dd4048eabaa29624ddcbb54a1cd2764bfd650d635d115e9231f Download
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Version 10.12.257.1 - LTS 2022/ftp/pub/axis/software/PACS/C1004-E/10_12_257_1/C1004-E_10_12_257_1.bin - Integrity checksum: 4b6d7ca1ef4454d833d1186c13dfad06652c7c8542ca0fa5d77bf40004e31466 Download
Older versions
for AXIS C1004-E Network Cabinet Speakernote
We don't support these versions anymore. They may have known bugs and security vulnerabilities that we have corrected in later versions. We recommend that you use the supported device software.
AXIS C1004-E
- Version 10.12.240.1 - LTS 2022 Integrity checksum: SHA256: 07314cb5f543c5ba2f95becb204ac862fafe9ac18eadce6c70f0a0c58ee386c8
- Version 10.12.236.1 - LTS 2022 Integrity checksum: SHA256: ccf362548c125a2626d3d119535877ec3266a83f8bc9436a771bbc8ccf8dd5a5
- Version 10.12.228.1 - LTS 2022 Integrity checksum: SHA256: 52a5f677cb8f9531de0e7ff8a81a1e9dad59af0657038f4f7693f41df99ac2a1
- Version 10.12.221.1 - LTS 2022 Integrity checksum: SHA256: 38356a7a6ea7cbcf851b83731c922e7314b013c4ae98c3b0545719f1b36fcd9e
- Version 10.12.213.1 - LTS 2022 Integrity checksum: SHA256: 04fbbdd810a8d82744a337e75b10d4eb185765ffd100317d6153909a620ad85f
- Version 10.12.208.1 - LTS 2022 Integrity checksum: SHA256: d378c0ca41d7e84a8c134adbb768f089c38acead8e4339ec064e3265fab732b3
- Version 10.12.183.1 - LTS 2022 Integrity checksum: SHA256: 266c5930bb9d93117c9eac6450a397625202b5c22f7d14f249838912bb7a6263
- Version 10.12.150.1 - LTS 2022 Integrity checksum: SHA256: b7ea4d8c1f3532730f45e3dde99348d85ca367aae133136a359974bbcf04cbc1
- Version 10.12.138.2 - LTS 2022 Integrity checksum: SHA256: 3ff093b1fde4fe61963ea7bd88edab717b33e87c2cbb343d90337277a89bd04b
- Version 10.12.119.1 - LTS 2022 Integrity checksum: SHA256: fc72ea5181b9a16a5604066a7e7a92d69b9036691266994cad8d4aded0ec694e
- Version 10.12.76.1 - LTS 2022 Integrity checksum: SHA256: 405414058e067af14cfa325f8d8a1de58d32505abe20f16bae230e1b657c497a
- Version 10.12.66.1 - LTS 2022 Integrity checksum: SHA256: 76ed781cdeb07d70bb26db5f4eb28000db57c28095211c923cac8179f2f79b43
- Version 10.10.73.3 Integrity checksum: SHA256: 7967f4267030039afefc79ac2f31e10ca108a16f7c21f0bdb8fd805309d2d9f8
- Version 10.10.73.2 Integrity checksum: SHA256: 0d3399dedef91be76a09701720febbc1da35c06def579bf9ed5bd7da961c8e04
- Version 10.10.70.1 Integrity checksum: SHA256: bc965a971d80412a7bbd70e7f01b204c83176b28c589d34ee76aa4e92a3105a6
- Version 10.8.1.1 Integrity checksum: SHA256: 9419bbdd2e22301baa193fd387474465d9493eae9030977039dadfa295049dfb
- Version 10.6.9.1 Integrity checksum: SHA256: aa464ef083839445c3421d157d5b6d04b8fb4163f64d8cf6ae381e2faf9ee95b
- Version 10.6.0.1 Integrity checksum: SHA256: 175731a790c7a1100a476f672d4afc93417f8d5cdfde443f343ff1e1d6a4939f
- Version 10.4.5.1 Integrity checksum: SHA256: c92b556ae7acb469443307154ab3706e1d18d04793ebaffde0b856bf37cb10af
- Version 10.4.0.1 Integrity checksum: SHA256: 17cf80e9fcccb4453dc1f1bb5c4a8f937b78325f271aa084c5ffd9caf22b5706
- Version 10.0.2.4 Integrity checksum: SHA256: 451b48fdd695376e123fb473795a59901e75d0465785c6c0c5bf1e8b7da3de1f
- Version 10.0.2.2 Integrity checksum: SHA256: e628fcbe77bbe557b10709497095970e6e1bf567eaa1f65e60a81f4696dba2fc
- Version 10.0.2.1 Integrity checksum: SHA256: 9da70ed044796e8fca69aefc9b0abe078638052e4022360f352fae9105dd3f7a
- Version 9.80.72.1 - LTS 2020 Integrity checksum: SHA256: 07b2ffbc7fefa4e434629535da9cb8be9e68d3a745f9d5b120d169aa48524021
- Version 9.80.66.1 - LTS 2020 Integrity checksum: SHA256: ad5391d2b77abe83912e64be4597ae82e99c8637fd562257874f7895668c05ac
- Version 9.80.55.1 - LTS 2020 Integrity checksum: SHA256: 1a5e8769731c78231d8cb887041d52a980e06acc018dd96d1372181426728101
- Version 9.80.49.1 - LTS 2020 Integrity checksum: SHA256: 817dd17d1c9364f61bfb92fe73d5a15e33918e6e35ca940db606917ed297eb5f
- Version 9.80.47.1 - LTS 2020 Integrity checksum: SHA256: 2a090e9bff9d7d6967cc127b94cc0a65653343987c46722b9d0c35e7bbb0afd0
- Version 9.80.22.1 - LTS 2020 Integrity checksum: SHA256: 1bb0edafdaf3b330a47e4bc58a4c9c47ba320a9acd869dab75a65d3c5f4d6352
- Version 9.80.3.13.1 - AXIS OS LTS 2020 Integrity checksum: SHA256: 28edab6a51f86f772f0f912d1fe54d8ffffcf752e06dad3dd649e792e90e360b
- Version 9.80.3.8.1 - AXIS OS LTS 2020 Integrity checksum: SHA256: e7f65f0e7da7a43a7fff17474b46012c95c63b6d2414cb3f74142cccf1efebb6
- Version 1.97.1 Integrity checksum: SHA256: 283844fea25c74e441746cb72f19979a08e04997cb94f5997497989fe8d3e2ad
- Version 1.94.2 Integrity checksum: SHA256: 08362a25a6d4769e995273c17d89b2445e596697e9f05a346c6dd52783c4abd1
- Version 1.94.1.1 Integrity checksum: SHA256: c7a9fb89903fbb5ced4d87ad0d055ed070f393620009bccabc66544a85a116e4
- Version 1.94.1 Integrity checksum: SHA256: ce1515380138c8f84c398ad9b055674395d34445d7f3688e28c05e85fb5360ab
- Version 1.85.060 Integrity checksum: SHA256: b26d71b411af564ce8f6a3008a7af8bf1e8997b177b4928b9d39b72a4f841452
- Version 1.65.032 Integrity checksum: SHA256: e780e5f96051316709c8f4f927046cf75d346a9890368883ff874531a84b0fce
- Version 1.30.0 Integrity checksum: SHA256: 1da79b95ef4b08dc11ee0a2d7a677140e0128bdc59cc433bbe4dfe1a256815f5
Documentation
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Architect and engineering specification
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AXIS C1004-E Network Cabinet Speaker - A&E Spec (CSI format)(docx) 36.32 KB
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AXIS C1004-E Network Cabinet Speaker - A&E Spec (Lite version)(rtf) 37.32 KB
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Datasheet
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AXIS C1004-E Network Cabinet Speaker(pdf) 803.51 KB
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Manuals
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AXIS C1004-E - Installation Guide(pdf) 4.55 MB
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How to - AXIS Network Audio and AXIS Camera Station(pdf) 616.24 KB
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Speaker coverage calculation(pdf) 69.83 KB
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Dimensions
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AXIS C1004-E Cabinet Speaker - CAD drawings (DWG)(dwg) 558.79 KB
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AXIS C1004-E Network Cabinet Speaker(pdf) 138.82 KB
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Brochures
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Audio made smart and easy(pdf) 684.16 KB
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eBrochure - Audio for smart cities(pdf) 23.16 MB
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Product comparison tables
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Product Comparison Tables APAC - Q3 2024(pdf) 12.09 MB
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Declaration and statement
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AXIS C1004-E Black - Declaration of Conformity(pdf) 49.41 KB
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AXIS C1004-E Black Network Cabinet Speaker - Declaration of Conformity(pdf) 44.66 KB
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AXIS C1004-E Black Network Cabinet Speaker - UK Declaration of Conformity(pdf) 31.26 KB
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AXIS C1004-E White - Declaration of Conformity(pdf) 49.88 KB
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AXIS C1004-E White Network Cabinet Speaker - Declaration of Conformity(pdf) 42.99 KB
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AXIS C1004-E White Network Cabinet Speaker - UK Declaration of Conformity(pdf) 31.58 KB
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AXIS C1004-E/C2005 Network Speaker - MTBF statement(pdf) 38.73 KB
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Product Discontinuation Statement C1004-E Network Cabinet Speaker(pdf) 147.45 KB
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White papers
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Introduction to audio: acoustics, speakers and audio terminology(pdf) 3.79 MB
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Technical specifications
Compatible products
Make the most out of your solution. Use the filter to find compatible products.
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Audio management software
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Cables & connectors
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Edge storage
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AXIS Surveillance Card 1 TB
High endurance microSDXCTM card Recommended for this product -
AXIS Surveillance Card 128 GB
High endurance microSDXC™ card Recommended for this product -
AXIS Surveillance Card 256 GB
High endurance micro SDXC™ card Recommended for this product -
AXIS Surveillance Card 512 GB
High endurance microSDXCTM card Recommended for this product -
AXIS Surveillance Card 64 GB
High endurance microSDXC™ card Recommended for this product
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Switches
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D8004 unmanaged PoE switch
Your perfect entry-level PoE switch -
AXIS D8208-R Industrial PoE++ Switch
Managed, 8-port industrial PoE++ switch Recommended for this product -
AXIS T8504-E Outdoor PoE Switch
Managed, plug-and play outdoor switch Recommended for this product -
AXIS T8504-R Industrial PoE Switch
Managed, industrial PoE++ switch Recommended for this product -
AXIS T8508 PoE+ Network Switch
8 port switch for efficient network management Recommended for this product -
AXIS T8516 PoE+ Network Switch
16 port switch for efficient network management Recommended for this product -
AXIS T8524 PoE+ Network Switch
24 port switch for efficient network management Recommended for this product
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Tools & extras