FAQ database
697 search results
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Can I address to the pre-defined Axis product stream profiles in my ONVIF request?No, separate ONVIF-profiles should be created by the CreateProfile command.
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Is it possible to change the language of my Axis Camera Station software?In AXIS Camera Station 5.xx and later, you can change the language via Configuration -> Client -> Customized, scroll down to Language and choose the required
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Is it possible to remove the default C:\ storage path from AXIS Camera Station?If you would like to store on a different partition than C:\, please configure an alternative server or network disk. Option1: When adding new cameras in AXIS Camera
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How can I control an analog dome camera via an Axis video encoder?The driver for your analog dome camera must be configured in the Axis video encoder. Axis has drivers for different analog PTZ and PTZ Dome
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What do I need to configure in my firewall to allow access to AXIS Secure Remote Access?If you are having problems enabling AXIS Secure Remote Access due to restrictive firewalls or other network security implementation, consider the following: AXIS Secure Remote Access
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Why is it not possible to downgrade the firmware on my new AXIS P13 series camera?AXIS introduced several different hardware revisions of the AXIS P13. The respective revision is indicated by different hardware IDs ("HWID"). Older firmware does usually not support
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How do I switch my PTZ camera to low power mode?Please upgrade the firmware of your AXIS Q6318-LE to 11.0.X or higher. You can then choose power modes when having performed a factory restore/default, or in
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Is it possible to focus my AXIS M3215-LVE/M3216-LVE and how?Yes, this is possible by using the wheel under optical shield. See the user manual for more details: Re-focus AXIS M3215-LVE/M3216-LVE
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Can I send notification emails from AXIS Camera Station using Microsoft Exchange Online (Office365)?Yes, you can send notification emails from AXIS Camera Station using Microsoft Exchange Online (Office365), but it may require extra configuration. Microsoft announced to no
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Can I send notification emails from AXIS Camera Station using Gmail or Google mail?Yes, you can send notification emails from AXIS Camera Station using Gmail, but it may require extra configuration. Google announced to no longer support Basic