FAQ database
9 search results
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Which ports does AXIS Camera Station use?The following table identifies ports and protocols used by AXIS Camera Station that you may need to enable on your firewall for optimum performance and
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What is the limit for relay data for AXIS Camera Station Secure Remote Access?All MyAxis accounts can use 5 GB relay data per month for free.There is currently no payment option for AXIS Camera Station Secure Remote Access.We
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Why do I get a message saying “You need to set the video format to H.264”?Only H.264 streams can be viewed in AXIS Camera Station mobileapp. If a video profile is configured to use MJPEG or MPEG-4, the mobile
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How many mobileapps can be connected to the same AXIS Camera Station server?AXIS Camera Station mobileapp fetches live video streams from AXIS Camera Station server which in turn fetches from the devices.It’s the same as how
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Are third-party devices supported in the mobileapp for AXIS Camera Station?The AXIS Camera Station mobileapp have the ability to receive video streams from third party cameras. The compatibility is however limited and not guaranteed. The
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How can I connect the mobileapp to my AXIS Camera Station server?From AXIS Camera Station 5.12, Axis mobile viewing app can access AXIS Camera Station server located on a different network via AXIS Camera Station Secure
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Why can’t I log in to my AXIS Camera Station server from the mobileapp?There are several things you should verify: Make sure the server is still running on the IP address. Test the user credentials on a remote AXIS Camera
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What video profiles are used by AXIS Camera Station mobileapp?The video profiles in the mobileapp are the same as the ones configured on AXIS Camera Station server. They can be configured via AXIS
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Where can I find the snapshots taken from the mobileapp?The snapshots are saved in Albums/Photos on the mobile device. This requires that the user has chosen “Allow access to photos” when asked by the