FAQ database
11 search results
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Can I send notification emails from AXIS Camera Station using Microsoft Exchange Online (Office365)?Yes, you can send notification emails from AXIS Camera Station using Microsoft Exchange Online (Office365), but it may require extra configuration. Microsoft announced to no
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Can I send notification emails from AXIS Camera Station using Gmail or Google mail?Yes, you can send notification emails from AXIS Camera Station using Gmail, but it may require extra configuration. Google announced to no longer support Basic
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Is there a limit on the number of devices in AXIS Camera Station 5?Currently there is no hard limit in the number of devices that can be added to AXIS Camera Station 5. We advise to follow our Hardware
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Which ports does AXIS Camera Station use?If you are using a AXIS Camera Station server with a version higher as 5.45, please go to this link, to see your required ports.If
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What is the limit for relay data for AXIS Camera Station Secure Remote Access?All MyAxis accounts can use 300 GB relay data per month for free.There is currently no payment option for AXIS Camera Station Secure Remote Access.We
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Why do I get a message saying “You need to set the video format to H.264”?Only H.264 streams can be viewed in AXIS Camera Station mobileapp. If a video profile is configured to use MJPEG or MPEG-4, the mobile
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How many mobileapps can be connected to the same AXIS Camera Station server?AXIS Camera Station mobileapp fetches live video streams from AXIS Camera Station server which in turn fetches from the devices.It’s the same as how
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How can I connect the mobileapp to my AXIS Camera Station server?From AXIS Camera Station 5.12, Axis mobile viewing app can access AXIS Camera Station server located on a different network via AXIS Camera Station Secure
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Why can’t I log in to my AXIS Camera Station server from the mobileapp?There are several things you should verify: Make sure the server is still running on the IP address. Test the user credentials on a remote AXIS Camera
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What video profiles are used by AXIS Camera Station mobileapp?The video profiles in the mobileapp are the same as the ones configured on AXIS Camera Station server. They can be configured via AXIS