FAQ database

Once the system is set up, AXIS Device Manager Extend can display all devices information such as count of devices per model, Warranty expiration dates,

The AXIS Device Manager Extend client provides the user with a graphical overview of the aggregated system status, all in one place. Problem devices are

It is possible to connect the AXIS Device Manager Extend components without using a Network Time Protocol source to synchronize the host machines time and

When using ADM Extend for the first time, the owner role is required to define their ‘Organization’ via their ‘My Axis’ account. The account is

Since client version 6.39 AXIS Device Manager Extend provides full management of all Sites irrespective of the sites being local or remote to the ADM

Both the AXIS Device Manager Extend client and the site controller(s) are Evergreen components, meaning both the AXIS Device Manager Extend client and site controller(s)

Currently, both the AXIS Device Manager Extend client and site controller components are built for Windows. Current support includes Windows 10 Professional/Enterprise, Windows Server 2019,

Both the AXIS Device Manager Extend client and site controller components require internet access. This is to be able to auto update and to provide functionality

In any AXIS Device Manager Extend system there are two components, the system requires at least one instance of each component, but can also support

AXIS Device Manager Extend should be seen as an extension to the existing AXIS Device Manager. AXIS Device Manager and AXIS Device Manager Extend complement