FAQ database


Select your product

(and/or)
Full text search

(leave blank and you get all FAQs)

How to use FAQ search
ID FAQ116542

What can I do about the AXIS Device Manager site controller being identified as a Trojan by my AntiVirus scanner?

Axis has identified a minority of antivirus scanners (2/69) that may identify the site controller as a potential threat. Axis ensures the integrity of the site controller install, but to ensure AXIS Device Manager Extend's operation, AXIS suggests to specify the following in the “allowed” list in the applicable antivirus suite:

 

C:\Program Files\site controller (older installations)
C:\ProgramData\site controller (older installations)

 or:

C:\Program Files\Axis Site Controller
C:\ProgramData\Axis Site Controller

 

as well as:


C:\Users\Administrator\AppData\Roaming\adm6-client
C:\Users\Administrator\AppData\Local\@adm6electron-updater
C:\Users\Administrator\AppData\Local\Programs\@adm6electron


This article applies to the following products: