FAQ database

Select your product

Full text search

(leave blank and you get all FAQs)

How to use FAQ search
ID FAQ116554

What is the warranty of surveillance class hard drives?

As announced in June 2021, surveillance class hard drives are covered by a 5-year warranty (against 3 years previously).

This change applies to:

  • Surveillance class hard drives included with the products (AXIS S22 Appliance and AXIS S30 Recorder Series)
  • Surveillance class hard drives sold as accessories

The new 5-year warranty coverage is retroactive to:

  • All hard drives included in AXIS S30 Recorder Series since launch, July 8, 2020
  • All hard drives included in AXIS S22 Appliances Series manufactured after April 1, 2020
  • All surveillance class hard drives sold as accessories since launch, July 2019 (4TB: 01858-001 and 6TB: 01859-001)

This article applies to the following products: