FAQ database


Select your product

(and/or)
Full text search

(leave blank and you get all FAQs)

How to use FAQ search
ID FAQ116512

Why is it not possible to downgrade firmware on my new AXIS M1134/M1135/M1137 camera?

Support for new hardware has been added in service release 10.3.0.1.

The products with the new MCU type will have a new HWID (HardwareID) and these units can't be downgraded to a firmware that is older than the service release 10.3.0.1 or LTS track 9.80.3.1 since the older firmware does not have support for this type of MCU. 

Products using the old hardware, see old HWID, will still be able to downgrade to earlier releases than 10.3.0.1 firmware.

Here is the list of affected products and the HWID for new and old units:

 

Product  Old HWID   New HWID
AXIS M1134   7A7.2   924.2
AXIS M1135/-E   7A7   924
AXIS M1137/-E   7A8   925

 

You can check the "HardwareID" on your product in the server report. 


This article applies to the following products: AXIS M1135, AXIS M1135-E, AXIS M1137, AXIS M1137-E, AXIS M1134