Why is it not possible to downgrade firmware on my new AXIS P3245 camera?
Support for new hardware has been added in service release 10.3.0.1.
The products with the new hardware have a new HWID (HardwareID) and these units can't be downgraded to a firmware that is older than the service release 10.3.0.1 on active track since it does not have support for this new hardware. However these can be downgraded to 18.104.22.168 release on LTS track and later.
Products using the old hardware, see old HWID, will still be able to downgrade to earlier releases than 10.3.0.1 firmware.
Here is the list of affected products and the HWID for new and old units:
|Product||Old HWID||New HWID|
|AXIS P3245-LV||79F.1, 79F.3||910.1|
|AXIS P3245-LVE||79F.2, 79F.4||910.2|
You can check the "HardwareID" on your product in the server report.